New Business Customer Service Specialist
Zander Insurance is a century-old company experiencing remarkable growth and is seeking a New Business Customer Service Specialist. This role involves assisting clients with life insurance applications, providing proactive communication about products and services, and working within a supportive team environment focused on exceptional service.
Responsibilities
- Assist clients with completing and signing their life insurance applications over the phone, with scheduling their insurance exam and helping them with billing questions
- Respond to emails and requests for information regarding Zander’s Identify Theft Protection by taking inbound and making outbound calls
- Apply sales methodologies and problem-solving strategies to best position Zander products and services while providing long-term, individualized solutions to customers
- Join a supportive team environment focused on professional growth and exceptional service
Skills
- Service-Oriented: You have a high service aptitude and the heart of a teacher
- Reliable & Adaptable: You thrive in a fast-paced environment and are dependable
- Tech-Savvy: You have the tools and ability to occasionally work from home efficiently
- Ability to Commute: Nashville, TN 37209 (Required)
- Ability to Relocate: Nashville, TN 37209: Relocate before starting work (Required)
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Company Overview