MRSGM NA Client Support, Surety Bonds - TEMP
Roanoke Insurance Group Inc. is looking for a Temporary Employee – Client Support, Surety Bonds to join their team in New York, NY. The role involves providing quality customer service and performing administrative duties to support bond business operations.
Responsibilities
- In accordance with the objectives and procedures outlined by management, to provide quality and profitable customer service and to perform administrative duties necessary to maintain and grow bond business
- Assist service team with bond requests. This includes, but is not limited to: new client setup, bond issuance, bond terminations, bond riders, broker of record changes, billing, scanning/imaging documents, bond renewals, underwriting submissions and additional projects as assigned by Bond Manager
- Utilize all available resources in order to properly obtain/maintain underwriting information
- Maintain follow-up system to ensure requests are processed timely
- Create and maintain positive relationships with customers and peers
- Provide backup support, as requested
Skills
- Bachelor's Degree Preferred or equivalent work experience
- Excellent time management, customer service and interpersonal skills
- Strong communication skills (written, verbal and listening)
- Well organized with an aptitude for details
- Able to work independently while taking ownership of a task through completion
Benefits
- Generous healthcare plans
- Voluntary dental & vision plans
- 401(k) plan
- Flexible spending plans
- Health Savings Accounts (HSA)
- Paid time off
- Paid holidays
- Tuition reimbursement
- Short/long term disability
- Paid Parental Leave
- Employee Assistance Program (EAP)
- Employee Wellbeing Program
- Community involvement
- Life insurance
Company Overview