Engineer - Consumer Products
UL Solutions is a global leader in applied safety science, transforming safety, security, and sustainability challenges into opportunities. The Engineer - Consumer Products role involves determining project specifications, providing technical assistance to clients, and coordinating laboratory activities while ensuring compliance with UL requirements.
Responsibilities
- Determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction
- Projects may include travel to conduct or witness tests at client sites. Initiates communication with clients to promote and explain the benefits of new and existing services
- Follows up on contacts from clients
- Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements
- Acts to address client concerns and to resolve client issues
- Provides technical assistance to clients in reference to product inspection and follow-up services. Establishes appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying UL requirements
- Is familiar with applicable standards, company manuals and appropriate technical literature
- Examines samples for compliance with UL requirements and notifies client of any areas in which the product is not in compliance or of any changes in project scope or specifications
- Coordinates laboratory activities by preparing data sheets and instructions to technicians, scheduling and reviewing work of laboratory technicians and engineering assistants and establishing completion dates
- Coordinates administrative aspects of project management
- May serve as Project Handler of record and/or Reviewer of record as assigned
- Communicates project status and results to clients through frequent contact and by preparing reports
- Prepares Follow-Up Service Procedures and information pages
- Integrates continuous improvement concepts and techniques into all aspects of the job
- Resolves engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations
- Assists in the development of UL requirements
- Assists in developing special test methods and test equipment
- Analyzes test program for adequacy and sequence
- May coordinate and/or perform File Reviews, as directed
- May represent UL at industry related functions such as seminars and trade shown. Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices
- Performs other duties as directed
Skills
- Bachelor's degree in Electrical Engineering with Electrical focus, or related field from an ABET accredited program
- Shows initiative and resourcefulness
- Strong communication skills and ability to interact and connect with customers
- Proven ability to be innovative and creative
- Desire to work within a team environment
- Comfortable in laboratory environments performing hands-on engineering
- Excellent interpersonal skills
- Able to provide unique solutions to complex problems
- 1-3 years directly related experience preferred but not required
Benefits
- Health benefits such as medical, dental and vision
- Wellness benefits such as mental and financial health
- Retirement savings (401K)
- Paid time off including vacation (15 days)
- Holiday including floating holidays (12 days)
- Sick time off (72 hours)
Company Overview