Senior Product Manager Engagement & Retention
About the position Artsy is looking for a Senior Product Manager to drive engagement and retention in our product. Your mission: turn casual visitors into engaged collectors by creating experiences that keep them coming back. You'll shape how aspiring and experienced collectors discover, connect with, and ultimately buy art on Artsy. This role sits at the intersection of product, art, and commerce, and requires balancing the needs of high-intent buyers with those just starting their collecting journey. You'll be working in a low-frequency, two-sided art marketplace, which means the challenge isn't just getting users in the door and helping them find the piece they want to buy - it's keeping them engaged over time. Success here requires deep user insight, smart experimentation instincts, an intuition around user experience, and a sharp sense of what moves the needle. This opportunity is perfect for someone who is excited about building products that inspire and can also drive business impact. You'll be joining a newly formed team focused on engagement, retention, and the overall app experience. The goal: build intuitive, compelling experiences that keep collectors coming back - whether they're discovering new artists, browsing fresh works, or diving deeper into the art world. You'll work closely with engineering, design, and data in a fast-moving, highly collaborative environment. This isn't a feature factory - it's an empowered team with the mandate to experiment, learn, and build what truly drives engagement.
Responsibilities
- Own the vision and strategy for engagement and retention, ensuring Artsy is a place collectors return to and deeply engage with.
- Lead the development of intuitive, compelling experiences that connect users with art and integrate seamlessly into our purchasing funnel.
- Work closely with other PMs to align top-of-funnel discovery with mid-funnel engagement, ensuring a smooth journey from browsing to buying.
- Collaborate with engineering, design, data, and business stakeholders to prioritize, build, and ship impactful features.
- Take an iterative, data-driven approach, using both qualitative and quantitative insights to refine strategy and execution.
- Navigate the complexities of a low-frequency, high-consideration marketplace, balancing user engagement with the needs of partners.
- Apply expertise in behavioral science, personalization, or habit-forming products to drive retention - without relying on manipulative tactics.
Requirements
- Deep product management experience and a strong track record of building intuitive, sticky app experiences that keep users engaged over time.
- Sharp product intuition and a deep understanding of user experience - balancing usability, engagement, and business impact.
- Ability to balance engagement and conversion in B2C products - bonus if you have marketplace or content-driven experience.
- Naturally curious, think from first principles, and love breaking down complex problems into simple, high-impact solutions.
- Hypothesis-driven, comfortable with ambiguity, and use data to inform and refine strategy.
- Excel at working cross-functionally, aligning teams, and clearly communicating vision and trade-offs.
- Thrive in a dynamic, evolving environment and can shape strategy with limited precedent.
- Currently authorized to live and work in the United States.
Nice-to-haves
- Passion for art or a deep understanding of collector psychology.
Benefits
- Opportunity to reimagine the art industry while working with a talented, diverse, international team.
- Competitive salary and equity.
- Flexible time off: our culture of trust and empowerment allows employees to take the time they need away from work while still excelling in their roles.
- Comprehensive healthcare & benefit options, including: medical, dental, parental leave, short- and long-term disability, Employee Assistance Program featuring free mental health support, 401k, commuter benefits, flexible spending accounts (FSA), health savings accounts (HSA), financial wellness support & resources, and more.
- Professional development, including: mentoring, lunch & learns, regular training, 1:1 management, and an open feedback culture.
- Engaging opportunities and internal programming globally, to foster new relationships and build upon our collaborative community.
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