[Remote] New Client Coordinator/Sales Associate
Note: The job is a remote job and is open to candidates in USA. Keystone is an innovative company focused on transforming local businesses through an AI-powered growth engine. The New Client Coordinator/Sales Associate will play a crucial role in converting leads into appointments and collaborating with tech teams to enhance customer engagement.
Responsibilities
- Master the "First Impression": Speed is your superpower. When a lead comes in from a website or an ad, you are calling and texting them immediately to catch them while their interest is highest
- Drive Local Business Growth: You don't just "check in"; you book business. You qualify what the customer needs and find the perfect time for them to meet with our client, filling their calendars with high-value work
- Be the Strategic Front-Line: You will learn the "rhythm" of different industries—knowing exactly how to talk to a homeowner with a leaky pipe versus a patient looking for a medical procedure
- Collaborate with Tech: You are a core part of our feedback loop. You work side-by-side with our Product and Engineering teams to tell them what customers are asking and how we can build better agents to handle these conversations
- Owner Liaison: You make our clients look like heroes. You ensure the business owner has clean, accurate notes so they walk into every appointment fully prepared to close the deal
Skills
- High-achievers who thrive in fast-paced, high-stakes environments
- Ability to master the 'First Impression' by responding quickly to leads
- Experience in booking business and qualifying customer needs
- Knowledge of different industries and how to communicate effectively with clients
- Ability to collaborate with tech teams and provide feedback for improvement
- Strong communication skills: professional, persuasive, and empathetic
- Self-motivated and proactive in pursuing leads
- Attention to detail and ability to maintain accurate notes
Benefits
- Competitive salary plus meaningful equity in a company that is defining a new category.
Company Overview