Project Coordinator
Pella Corporation is seeking a Project Coordinator to support their Retail Sales segment. The role involves coordinating customer orders from contract through delivery and installation, working closely with various teams to ensure timely execution and customer satisfaction.
Responsibilities
- Coordinate order entry, purchasing, scheduling, releasing, delivery, and installation
- Serve as a primary point of contact for internal and external customers
- Track key dates and manage order details from start to finish
- Schedule value‑add services, pre‑finish work, deliveries, and installations
- Manage shortages, damaged product recovery, service appointments, and parts ordering
- Collect customer payments and process factory credits as needed
- Support inventory activities and continuous improvement initiatives
- Coordinate installation permits and Lead Safe Install documentation
- Schedule installation and recovery appointments
- Approve and process payments for subcontracted installers
Skills
- High School Diploma or GED required
- Strong customer service, organizational, and problem‑solving skills
- Ability to work in a fast‑paced, team‑oriented environment
- Proficiency in Microsoft Office; ability to learn internal systems
- Associate or Technical Degree preferred
- 0–2 years of customer service or general business experience preferred
Benefits
- Healthcare
- Dental
- Vision
- Paid vacation
- A generous 401(k) plan
- Tuition assistance
- And much more
Company Overview
Company H1B Sponsorship