[Remote] Sales Support Professional
Note: The job is a remote job and is open to candidates in USA. Humana Inc. is committed to putting health first and is seeking a Sales Support Professional to provide timely and effective sales administrative support. The role involves assisting Large Group Sales Representatives by executing organizational directives related to technology, reporting, and overall market sales support.
Responsibilities
- Provide support to the Sales team throughout the sales cycle
- Collect and organize RFP info (census, claims, RAF, etc.) and track down missing information from Broker/Client
- Support sold groups in the implementation process, including, but not limited to:
- Collect required materials for Account Installation
- Submit all sold paperwork to Implementation
- Complete LMG system updates ( Launch my Group (LMG)
- Attend Implementation call
- Partner with and provide support to brokers as they navigate Humana. Answer general benefit questions and respond to brokers with marketing flyers
- Partner with internal stakeholders such as marketing, product, actuarial, underwriting, account installation and service
- Creation and Distribution of scheduled market communication
- Agent bonus tracking and organization
- Maintain a strong connection with internal market team members, collaborate to achieve results and solutions
Skills
- Previous Sales Enablement or Project Management experience
- Great with computers including Microsoft Word, OneNote, PowerPoint, Outlook, with an advanced level skillset using Excel
- Excellent verbal & written communication skills
- Previous experience with Client Relationship Management Systems (CRM's) with a preference of the Sales Force platform
- Must be self-motivated and outgoing with a positive attitude and professional etiquette
- Strong analysis, critical thinking, and analytical problem-solving skills
- Ability to handle multiple tasks and deadlines with high level of accountability
- Synthesizing and analyzing financial data (ex. budgets and income statement forecasts) with consideration for market goals
- Ability to work cross departments to maximize collaborative potential on market outcomes
- Group Benefits and systems knowledge
- Bachelor's Degree
- Healthcare or insurance industry experience
- Bilingual with the ability to speak, read and write in both English and Spanish
Benefits
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- Short-term and long-term disability
- Life insurance
Company Overview
Company H1B Sponsorship