Underwriting Support Specialist

Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast looking for an Underwriting Support Specialist to join their Corporate Headquarters in Buffalo, New York. This role involves providing support to regional and local underwriting offices by processing policy transactions and handling various administrative tasks.

Responsibilities

• Process core policy transactions for all regional and local underwriting offices, including endorsements, cancellations, DMV IIES and other transactions as assigned
• Orders and processes report ordering for all regional underwriting offices, including Attracts Scores, Motor Vehicle Reports, and Loss Run Reports
• Collaborates with agents and loss payees to research undeliverable return mail to determine the correct address and processes the changes as needed
• Responsible for scanning and indexing all incoming mail, faxes and emails to the appropriate ImageRight file

Skills

• High school diploma, 2-year college degree preferred or equivalent work experience
• 1+ years' experience in a Property & Casualty insurance environment
• Experience with processing core commercial lines policy transactions
• Excellent communication and customer service skills
• Computer experience including Microsoft office experience
• Prior experience using a document management system, ImageRight preferred
• Experience using third party applications, Lexis Nexis and ISO preferred

Benefits

• Welcoming and positive work environment.
• Colleague Appreciation events.
• Flexible work arrangements, including flex scheduling and summer hours.
• Hybrid work schedule. The Hybrid work schedule will require 8 full days per month in the office, with the option to work the remaining days per month at home or in the office.
• Competitive pay scale.
• Company bonus program.
• Generous paid time off package.
• Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
• Tuition Reimbursement.
• And many more exciting company benefits!! EOE

Company Overview