Services Solutions Architect | SIS, ERP & CRM | Higher Education | Remote

About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. Values Rooted in Purpose We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education. About the Opportunity Ellucian is seeking a motivated, growth-minded Services Solutions Architect to join our Professional Services team in designing and developing scalable, cloud-based SaaS proposals that shape the future of higher education. In this role, you will support the pre-sales process by partnering with sales teams to scope, estimate, and propose solutions that showcase value and enable institutions to make informed technology decisions that drive student success. This is an ideal opportunity to join a fast paced, high performing team, while creating strategy and roadmaps that make a meaningful impact in higher education. At Ellucian, we value innovation, continuous learning, and the power of technology to transform the student experience. Where You Will Make an Impact

• Pre Sales Opportunity Support: Drive end to end execution of opportunities from qualification to close with Account Executives (AEs) and other presales resources within Ellucian to scope, estimate, and package implementation proposals for customer implementations including developing SOWs, responding to RFPs, and creating pricing and resource models.
• Solution Architecture: Collaborate with customers and internal teams to create appropriate solution architectures that support overall solution design and implementation proposal.
• Solution Design: Translate client requirements into capability fit/gaps that address how functional processes will be defined and how gaps will be addressed by our platform and solutions.
• AI Implementation: Leverage AI tools and platforms to enhance development workflows, automate tasks, and deliver intelligent features that improve the higher education experience.
• Collaboration & Agile Delivery: Work effectively within Agile teams, contributing to sprints, retrospectives, and cross-functional collaboration to drive innovation and successful outcomes.
• Continuous Improvement: Create feedback loops to incorporate knowledge from ongoing engagements, IP reuse, and efficiency improvements to revise presales deliverables. Additionally, contribute to ongoing practice improvement initiatives to streamline Lead to Order process inefficiencies, improve proposal SLAs, create and manage offers in support of new products, services, etc.

What You Will Bring

• Preferred 2+ years of broad Ellucian solution delivery experience at higher education institutions in the U.S., with expertise in cross-functional areas such as Student Information Systems (SIS), Finance, and HR.
• Implementation Background: Demonstrated experience across the full lifecycle of a project. Familiar with software implementation methodologies, test strategies, data migration strategies. Comfortable with and have experience in technical implementation, with the ability to architect and design multiple functional and technical areas.
• Functional Knowledge Preferred: Conversant in Teaching and Learning, Finance, or HR.
• Higher Education Systems: Experience with higher education delivery in enterprise ERP platforms (Ellucian, Workday, Oracle, Microsoft, etc.).
• Innovation and Creativity: A positive, self-motivated, team-oriented individual with the ability to innovate and create new delivery methodologies to transform higher education effectiveness.
• Implementation Planning: Ability to develop detailed implementation plans based on capability-driven delivery methodologies.
• Communication and Collaboration: Superior relationship-building skills, exceptional interpersonal, written, and oral communication skills, with an emphasis on collaboration and follow-through.
• Project Management and Organization: ability to organize and run initiatives end to end with clear communication, planned execution steps, and tracking/visibility.
• Ability to travel (typically Apply tot his job

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