Claims Examiner (Bilingual)
Canada Life is a leading insurer serving the financial security needs of millions of Canadians. They are seeking a bilingual Claims Examiner to support their business by reviewing, investigating, and assessing group health and dental benefit claims, ensuring performance targets are met.
Responsibilities
- Review, investigate and adjudicate Canadian Health and Dental claims in accordance with Group policy contracts
- Conduct telephone calls to health and dental service providers for incomplete claims information
- Make accurate payment decisions according to adjudication guidelines
- Living our values of Customer View; Integrity; Partnership; and Communities
Skills
- Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French-speaking needs
- Minimum keyboarding speed of 40 wpm, must be able to handle large volumes of work with a high level of accuracy
- Well developed analytical skills
- Must have excellent written and verbal communication skills in English and French
- Proven organizational skills
- Candidate must be able to work in a team environment as well as work independently with minimal supervision
- Reliable team member with good attendance
- Customer Service Focused
- Ability to excel within a Purpose/Vision driven environment
- Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment
Benefits
- Competitive salary and bonus program
- Employee recognition program
- Comprehensive benefit package
Company Overview