[Remote] Billing Specialist (REMOTE)

Note: The job is a remote job and is open to candidates in USA. Aveanna Healthcare is the largest provider of home care to thousands of patients and families, and they are looking for caring, compassionate people who are driven to fulfill their mission. The Billing Specialist is responsible for handling aged patient accounts to ensure timely collection from all payers.

Responsibilities

• Works and collects delinquent A/R accounts
• Documents collection efforts in EMR notes screens to include payer contacts, phone numbers, issues, actions taken, etc
• Maintains current AR at an acceptable percent
• Maintains DSO at an acceptable level
• Achieves cash goal on a quarterly basis
• Keeps supervisor, and branch location personnel informed of any significant collection payer or processing issues
• Submits adjustments in an accurate and timely manner
• Requests Bridge Tickets to correct and update EMR
• Works with Biller to ensure claims are refiled and/or billed to the second insurance in a timely manner
• Understands payer specific requirements for submitting claims (i.e. includes CMN's, nursing notes, invoices, etc.)
• Understands and enforces SOX 404 controls
• Reviews and responds to correspondence received from payers
• Reviews and submits guarantor statements as required. Responds to questions from patients regarding statements
• Addresses denials in an accurate and timely manner
• Completes document request forms and forwards to location as required
• Provides exceptional customer service
• Evaluates data, reports, feedback, observations and other information in determining priorities
• Uses prior knowledge and industry specific, historical experiences in resolving problems
• Conducts all assignments as a professional and role model with a sense of urgency
• Uses professional communication and conflict resolution techniques as required
• References and reflects upon the Company mission, values, and strategic imperatives in completing and/or assigning all work

Skills

• High school diploma or equivalent
• Minimum six (6) month prior healthcare insurance experience
• Computer literate and ability to type, file and maintain audit records
• Must be able to adhere to confidentiality standards and professional boundaries at all times
• Attention to detail
• Time Management
• Ability to remain calm and professional in stressful situations
• Strong commitment to excellence
• Quick-thinking and astute decision making skills
• Effective problem-solving and conflict resolution
• Excellent organization and communication skills

Benefits

• Health, Dental, Vision, and Life insurance options
• 401(k) Savings Plan with Employer Match
• Employee Stock Purchase Plan
• 100% Remote Opportunity

Company Overview