Operations Cost Analyst

About the position About the Team Zoom is an award-winning workplace. We have been recognized by Comparably and Glassdoor as #1 CEO, Company Happiness, Benefits, Compensation, Diversity, and more! Our culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers.

Responsibilities

Being responsible for managing the entire lifecycle of hardware assets within Zoom’s data centers. Coordinates with data center operations and engineering teams for hardware moves, adds, and changes. Maintaining an accurate and up-to-date inventory of all data center hardware assets, including servers, networking equipment, storage devices, and related components Refining asset tracking processes and procedures to ensure compliance with up to date company policies and industry best practices. Conducting regular audits of hardware assets to verify inventory accuracy and identify discrepancies.Overseeing the decommissioning and disposal of end-of-life hardware, ensuring data sanitization and adherence to applicable rules and regulations. Developing and maintaining documentation related to hardware asset management processes and procedures. Performs data analysis to support strategic business decisions. Generating reports on asset utilization, lifecycle status, and cost analysis. Performs monthly carrier and data center expense analysis to support cost reduction initiatives. Reviews capital and operational expenses for abnormal usages, rate accuracy and determine course of action to remediate.Manages telecom and data center expenses. Evaluates and track global carrier rate plans (inbound/outbound rate, TF, local#, etc.) Supporting the monthly close and forecasting process, working closely with accounting in reconciling month-end close numbers with forecast, and continuously refining forecast variables. Collaborates with the Zoom Accounts payable and Finance teams to manage Purchase Orders and track the receipt of products and services. Ensure timely and accurate delivery to facilitate on-time vendor payments.

Responsibilities

• Being responsible for managing the entire lifecycle of hardware assets within Zoom’s data centers.
• Coordinates with data center operations and engineering teams for hardware moves, adds, and changes.
• Maintaining an accurate and up-to-date inventory of all data center hardware assets, including servers, networking equipment, storage devices, and related components
• Refining asset tracking processes and procedures to ensure compliance with up to date company policies and industry best practices.
• Conducting regular audits of hardware assets to verify inventory accuracy and identify discrepancies.
• Overseeing the decommissioning and disposal of end-of-life hardware, ensuring data sanitization and adherence to applicable rules and regulations.
• Developing and maintaining documentation related to hardware asset management processes and procedures.
• Performs data analysis to support strategic business decisions.
• Generating reports on asset utilization, lifecycle status, and cost analysis.
• Performs monthly carrier and data center expense analysis to support cost reduction initiatives.
• Reviews capital and operational expenses for abnormal usages, rate accuracy and determine course of action to remediate.
• Manages telecom and data center expenses.
• Evaluates and track global carrier rate plans (inbound/outbound rate, TF, local#, etc.)
• Supporting the monthly close and forecasting process, working closely with accounting in reconciling month-end close numbers with forecast, and continuously refining forecast variables.
• Collaborates with the Zoom Accounts payable and Finance teams to manage Purchase Orders and track the receipt of products and services.
• Ensure timely and accurate delivery to facilitate on-time vendor payments.

Requirements

• BS/BA in Finance, Economics, Accounting, Engineering, or a highly analytical field.
• 5+ years related experience in Finance and Business analysis.
• Demonstrate an understanding of data center hardware components and infrastructure.
• Prioritize asset management software and tools.
• Build business cases, financial forecasts, pricing analysis, and cost improvement initiatives.

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