Experienced Customer Engagement Specialist (Part-time, 12-month Contract) – K-12 Education
At arenaflex, we're revolutionizing the way students learn and succeed in the K-12 education system. As a Customer Engagement Specialist, you'll play a vital role in promoting arenaflex's innovative Educational Support System (ESS) to schools and districts across North America. If you're passionate about education, have excellent communication skills, and enjoy working with diverse groups, we'd love to hear from you!
About arenaflex
arenaflex is a leading provider of personalized learning solutions for K-12 schools. Founded in 2014 in Montreal, Canada, our mission is to bridge the gap between what schools provide and what students need to succeed. With a growing network of over 3 million students from 400+ school districts across 40 US states and Canada, we're committed to democratizing education and empowering students to reach their full potential.
Our Story
arenaflex has come a long way since its inception. From seed funding to rapid growth, we've evolved into a per-student annual subscription license that targets public school districts as our primary customer. Our ESS is comprised of three key solutions: 1. Personalized Tutoring: 24/7 access to tutoring in any subject, anytime from anywhere, with various communication features to suit different learning styles. 2. Practice Center: Engaging practice tools for in-class and at-home academic practice, focusing on students' zone of proximal development. 3. College and Career Readiness: Resources to prepare students for life after high school, including academic planning, college and career readiness tools, work-based learning, and micro-credentials.
The Opportunity
As a Customer Engagement Specialist, you'll be part of our Professional Learning Team, promoting arenaflex's brand awareness and driving student adoption across the nation. You'll lead workshops, informational sessions, and teacher enablement trainings, nurturing relationships with key Paper champions and teachers on the ground. Your role will be instrumental in expanding our grassroots approach to experiential teacher education and district-wide engagement.
Responsibilities
* Lead workshops and informational sessions to build excitement and spread arenaflex brand awareness across district communities
- Facilitate teacher enablement trainings to educate teachers and administrators about arenaflex implementation at the classroom and site level
- Grow and nurture relationships with key arenaflex champions and teachers on the ground by providing them with the most up-to-date resources
- Expand our grassroots approach to experiential teacher education and district-wide engagement
Required Qualifications
* Must live in the supported area/region within the identified geography (for this posting, must reside around west Los Angeles within California)
- Comfortable speaking in front and engaging with large groups
- 1-2 years of experience in a customer-facing role, preferably in education
- Working knowledge of K-12 education industry
- Laptop and phone that can be used for work purposes (developing slide decks, presenting to districts, communicating cross-functionally)
- Proficient in using Twitter and staying current on social media platforms and trends
- Outgoing individual with strong communication skills who is energized by engaging with customers, especially teacher and parent communities
- High energy and ability to build excitement with customers
- Self-starter who loves a challenge and a strong team player who loves to collaborate
Preferred Qualifications
* Experience leading professional development within a district
- Experience leading virtual gamified events within a school district
Location
These specialists may cover any schools within the identified region/area (for this posting, this will include west Los Angeles area in California. These individuals must have their own transportation and a valid driver's license as this role requires considerable travel. Travel territory will be dependent on business needs.
Travel
Travel is required and considered an essential function of the job for all educator-facing positions. Travel includes transportation via car and/or public transit.
Compensation & Benefits
We offer a competitive salary, $35/hour for your prep and facilitation time. The specialist will have the ability to keep all travel points for hotels booked for work-related travel. Mileage reimbursement may be available for applicable travel.
About arenaflex
arenaflex offers an exciting, dynamic, inclusive work environment putting excellence at the center of everything we do. Our mission is woven into the fabric of our culture, challenging our team to build meaningful and creative solutions. We thrive when we collaborate with each other, and use integrity and selflessness to align our business decisions with our mission. We approach every challenge with positivity, achieving the outcome we want regardless of what gets in the way. Our tenacity propels our hyper-growth, where trust is key and we all strive to make an impact every day. We believe that diverse teams build better products.
Join Our Team
If you're passionate about education and want to be part of a dynamic team that's changing the way students learn and succeed, we encourage you to apply. We're an equal opportunities employer and welcome applications from diverse candidates. Don't miss this opportunity to join arenaflex and make a difference in the lives of students across North America. Apply Job! Apply for this job