Experienced Licensed Personal Lines Insurance Customer Service Representative (Remote) – Join arenaflex's Inclusive and Growth-Oriented Team

Are you a customer service professional with a passion for delivering exceptional experiences and a strong desire to grow your career in a dynamic and inclusive environment? Do you have a Personal Lines resident license and a proven track record of providing top-notch support to clients? If so, we invite you to join arenaflex's team of dedicated professionals as a Licensed Personal Lines Insurance Customer Service Representative.

About arenaflex

arenaflex is a forward-thinking global organization that values diversity, equity, and inclusion. We're committed to creating a workplace culture that fosters growth, innovation, and collaboration. Our team members come from over 70 countries, and we're proud to be recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." We're a company that truly cares about its people and the communities we serve.

Career Growth and Personal Development

As a Licensed Personal Lines Insurance Customer Service Representative at arenaflex, you'll have the opportunity to develop your skills and knowledge in a supportive and inclusive environment. We offer a range of FREE Learning and Leadership Development programs designed to help you achieve your career goals. Our team members have access to mentorship programs, training sessions, and networking opportunities that will help you grow both personally and professionally.

Key Responsibilities

As a Licensed Personal Lines Insurance Customer Service Representative, you'll be responsible for:

• Actively listening to and understanding customer needs
• Advising customers on plan options, coverages, and pricing
• Processing new and/or amended enrollments
• Ensuring customers enjoy authentic experiences
• Delivering expert customer experiences with a smile

Your Qualifications

To be successful in this role, you'll need:

• 1+ years of customer service experience
• Active Personal Lines resident license
• High school diploma or GED
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Passion for helping others
• Patient and empathetic nature
• Ability to pass a background check
• Must reside in the United States or have a valid U.S. address for residence

What's in it for you?

As a Licensed Personal Lines Insurance Customer Service Representative at arenaflex, you'll enjoy:

• Competitive pay rate of $18/hour ($20/hour for bilingual Spanish)
• Paid training (Classroom: 7 weeks and Transition: 7 weeks)
• Lucrative employee referral bonus opportunities
• Company networking opportunities with organized groups in various topics
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
• A range of other perks and benefits

Join our inclusive and growth-oriented team

If you're a customer service professional with a passion for delivering exceptional experiences and a strong desire to grow your career in a dynamic and inclusive environment, we invite you to apply for this exciting opportunity. Join arenaflex's team of dedicated professionals and discover why over 440,000 game-changers around the globe call us their "employer of choice."

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Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. arenaflex is an equal opportunity employer. arenaflex evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location

USA, OH, Work-at-Home

Language Requirements

English

Time Type

Full-time

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Eligibility to Work

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed

Currently, this position may be performed only in the states listed here. arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here Apply for this job