INFORMATION TECHNOLOGY SPECIALIST I JC-496815

The California Department of Public Health (CDPH) is dedicated to optimizing the health and well-being of the people of California. The Information Technology Specialist I role involves creating customer-focused solutions and supporting a modern infrastructure while performing a variety of tasks on complex statewide systems and projects.

Responsibilities

• Creating customer-focused solutions that are responsive and agile, supporting a modern infrastructure, tools, architecture, and standards to effectively provide efficient services following service-level agreements
• Performing a wide variety of tasks on complex statewide systems and projects including, on-premise and/or in-cloud including, but not limited to, requirements gathering, designing, developing, testing, implementing, and supporting of business and technical solution
• Serving as a subject matter expert in the maintenance and support of on-premise and/or in-cloud systems; troubleshooting and fixing issues; providing production support and maintenance for mission critical systems, technical system configuration and upgrades; performance tuning; problem resolution; and collaborating with stakeholders and vendors in support of system functionality and enhancements as well as integrated testing of systems
• Working with diverse technical and non-technical personnel and management at local, state, and federal levels to provide support on system website, manage certificates and data-exchange protocols

Skills

• Experience in requirements gathering, designing, developing, testing, implementing, and supporting business and technical solutions
• Ability to serve as a subject matter expert in the maintenance and support of on-premise and/or in-cloud systems
• Experience in troubleshooting and fixing issues
• Providing production support and maintenance for mission critical systems
• Technical system configuration and upgrades
• Performance tuning and problem resolution
• Collaboration with stakeholders and vendors in support of system functionality and enhancements
• Integrated testing of systems
• Ability to work with diverse technical and non-technical personnel and management at local, state, and federal levels
• Management of certificates and data-exchange protocols

Benefits

• PLP 2025

Company Overview

Company H1B Sponsorship