[Remote] B2B SaaS Product Manager

Note: The job is a remote job and is open to candidates in USA. Avetta is a leading provider of SaaS solutions focused on EHS & Field Safety. The Product Manager will drive the development of product features within Avetta’s SaaS platform, ensuring that customer needs are met through data-driven decision-making and cross-functional collaboration.

Responsibilities

• Serve as the voice of the customer, ensuring all product decisions enhance user experience and solve real customer pain points
• Work closely with UX designers to research, prototype, and validate solutions before implementation
• Lead customer communications related to product enhancements and roadmap, partnering with marketing to drive awareness and adoption of new capabilities
• Conduct customer interviews, usability tests, and data analysis to gather feedback and validate product assumptions
• Support the Product Leadership in identifying market gaps and emerging trends
• Monitor customer usage data and support tickets to identify areas for continuous improvement
• Act as a point of contact for internal teams with product-related inquiries, feature requests, and feedback
• Leverage key performance metrics to track the success of product features and inform future enhancements
• Work with data analysts and business intelligence teams to gather insights that inform product refinements
• Drive data-informed product improvements, defining KPIs for product performance and iterating based on measurable outcomes
• Work closely with engineering teams to refine feature specifications and ensure technical feasibility
• Partner with UX designers to ensure a customer-centric approach to product development
• Collaborate with marketing and customer success teams to craft messaging, product positioning, and user documentation
• Present feature updates and backlog progress to internal stakeholders and contribute to roadmap discussions led by senior leadership
• Serve as a subject matter expert for internal teams, providing insights on product capabilities, feature requests, and competitive positioning
• Act as a liaison between technical and non-technical teams, ensuring product requirements are well understood and executed effectively

Skills

• 4+ years of enterprise/commercial product management experience, particularly in SaaS and B2B software
• Experience in subscription-based business models
• Strong background in customer research, product discovery, and problem validation
• Proven ability in managing competing priorities, and driving execution
• Experience in an Agile/Scrum development environment with backlog management tools like Jira and Confluence
• Ability to engage in technical discussions with engineering and UX discussions with designers, bridging business needs with practical solutions
• Strong understanding of business metrics, analytics, and reporting tools to drive data-informed decisions
• Bachelor's degree in Computer Science, Business, Marketing, Information Systems, or a related field
• Certifications in Agile, Scrum, or Product Management (PDMA, CSPO, SAFe, Pragmatic Institute, etc.) are a plus
• Experience in B2B SaaS or Compliance/Risk Management software
• Exposure to machine learning, AI-driven insights, or automation in product development
• Background in enterprise third-party integrations, APIs, and cloud-based solutions
• Understanding of user behavior analytics tools (e.g., FullStory, Pendo, Amplitude, Google Analytics)
• Experience working in a global market, managing multi-region product requirements

Benefits

• Health, dental and vision insurance
• 401(k)
• PTO

Company Overview

• Avetta is a software company that offers a cloud-based platform for commercial marketplaces and supply chain risk management. It was founded in 2003, and is headquartered in Lehi, Utah, USA, with a workforce of 501-1000 employees. Its website is http://www.avetta.com.

Company H1B Sponsorship

• Avetta has a track record of offering H1B sponsorships, with 4 in 2025, 3 in 2024, 3 in 2022, 4 in 2021, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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