Customer Growth Coordinator

FanDuel is looking for a Customer Growth Coordinator to join the Casino Growth Marketing team and help bring their promotional and CRM strategy to life. This role involves supporting the execution of customer-facing campaigns that drive acquisition and retention while gaining hands-on experience across the full customer marketing lifecycle.

Responsibilities

• Support the end-to-end execution of Casino promotions, including setup, testing, QA, publishing, fulfillment, customer communications, and in-app merchandising
• Assist with CRM campaign execution across the team, helping coordinate messaging, offers, and customer journeys across multiple touchpoints
• Help track and organize promotional performance data, supporting reporting and insights that inform future campaigns
• Collaborate with cross-functional partners in Marketing, Commercial, Product, Analytics, and Customer Service to help deliver campaigns and improve the customer experience
• Contribute to improving internal processes and ways of working to help the team deliver promotions efficiently and at scale
• Act as a strong team player who is eager to learn the customer journey and share observations, feedback, and ideas with the broader team

Skills

• 6-12 months of work or internship experience in a marketing environment
• A strong communicator who enjoys collaborating with different teams and stakeholders
• Organized with strong attention to detail and the ability to manage multiple tasks at once
• Comfortable working with numbers and data, with an interest in learning how performance and KPIs are tracked
• A quick learner who is curious, proactive, and excited to build new skills in growth marketing and CRM
• A positive, team-first mindset - someone who's excited to join a growing team and contribute wherever needed
• Creative thinker and problem solver who enjoys improving processes and finding better ways to work
• Comfortable working in a fast-paced environment and adapting to changing priorities
• Willingness to occasionally work flexible hours, including some evenings or weekends around sporting calendars
• Bachelor's degree in business or marketing preferred

Benefits

• Extended medical, vision, and dental coverage
• Life insurance
• Disability insurance
• A retirement program with employer contributions
• Short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation
• 12 holidays and two (2) floating holidays
• Paid sick time in accordance with applicable Canadian law

Company Overview