PROGRAM TECHNICIAN II

Covered California is dedicated to improving the health of all Californians by ensuring access to affordable healthcare. They are seeking a Bilingual Business Operations Service Center Representative who will assist consumers with health coverage enrollment and enhance their technical skills in a supportive environment.

Responsibilities

• Directly assisting consumers with enrollment into health coverage
• Gaining experience working with various information systems
• Improving upon existing Microsoft Office skills

Skills

• Must be fluent in the following language to be appointed to this position - Spanish
• To be considered for this job opportunity, applicants must be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility
• Possession of minimum qualifications will be verified prior to an interview and/or appointment
• The position(s) require(s) fluency in the Spanish language. If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired
• Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered
• Applicants must meet the Minimum Qualifications stated in the Classification Specification(s)
• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov
• Resume is required and must be included
• All information regarding your employment history must be included on the State Employment Application STD. 678
• If you are meeting minimum qualifications with education, you must include your unofficial transcript for verification
• Experience with reviewing, processing and handling the inputting of data into systems or forms
• Ability to thrive in a high-pressure, fast-paced environment managing multiple tasks efficiently to meet strict deadlines
• Well-developed communication skills both verbal and written
• Experience interpreting; laws, regulations, policy and procedures preferably in public health and health care industry services or programs
• Demonstrated ability to maintain organization of work
• Moderate knowledge and use of Microsoft Office Products (Outlook, Word, Excel)

Benefits

• Health
• Vision
• Dental
• Retirement
• Wellness program
• Inclusive and diverse atmosphere
• Employee recognition programs
• On site fitness centers at our Sacramento and Service Center locations
• Free parking at all of our locations

Company Overview