[Remote] Inbound Sales Representative- Remote in North Carolina
Note: The job is a remote job and is open to candidates in USA. Altice USA, through its brand Optimum, is a leader in connectivity solutions. They are seeking an Inbound Sales Representative to join their successful sales team, where the role involves engaging customers, exceeding sales targets, and providing exceptional customer experiences with their telecom products and services.
Responsibilities
- Prospect and Lead Generation: Identify potential customers in your assigned field territories using your market-savvy skills, community engagement, and valuable lead lists
- Engage and Educate: Approach businesses with a dash of charm and a sprinkle of professionalism. Enlighten them about the incredible benefits and features of our top-tier telecom services
- Customized Solutions: Be a telecom wizard! Dive into the unique needs of each customer, crafting tailored telecom packages that leave them speechless with satisfaction
- Product Knowledge: Stay ahead of the curve by staying up to date with the latest offerings, pricing plans, and technological wizardry. You're the walking encyclopedia of telecom goodness!
- Sales Pitch: Become a master of persuasion selling in the field. Deliver mind-blowing sales presentations that showcase the unparalleled advantages of our products and services, effortlessly addressing customer concerns and objections
- Closing Deals: You're not just a salesperson; you're a deal-making maestro. Skillfully negotiate and close sales agreements, ensuring customers are thrilled and locked in for life
- Documentation: Your attention to detail is impeccable. Complete all paperwork, contracts, and sales reports with precision, ensuring we have everything we need for smooth sailing
- Relationship Building: You're not just closing deals; you're opening doors to lasting connections. Provide exceptional post-sales support and assistance, turning customers into lifelong advocates
- Team Collaboration: Teamwork makes the dream work. Collaborate, share insights, and create strategies with your fellow sales dynamos to conquer collective goals
- Targets and Quotas: You're driven by success. Consistently meet or surpass monthly sales targets and quotas, showing your unwavering commitment to personal and team triumph
- Compliance: Ethical and above board, that's your motto. Always adhere to company policies, industry regulations, and sales practices that are as clean as a whistle
Skills
- High school diploma or equivalent is necessary
- A minimum of one year of previous contact center selling experience
- Internet Speed - 200Mbps or faster with a direct connection to modem (Wi-Fi Prohibited)
- Other Equipment/Utility capabilities- Workstation space and nearby electrical outlet/s able to accommodate computer (laptop) and 2 independent monitors (computer equipment/monitors will be provided)
- Must live in North Carolina
- Effective communication, negotiation, and problem-solving skills
- Self-motivator with a knack for working independently
- Proficient computer and technical skills, that help support the best customer solutions
- Physical Abilities: Work environment includes sitting, standing, and walking
- Ability to work full time and weekends as necessary
- Sales-centric mindset: A genuine passion for delivering exceptional sales results by exceeding sales targets. Ability to empathize with customers, understand their needs, and provide tailored solutions. Strong interpersonal and communication skills to build rapport and establish trust
- Extensive product knowledge: Deep understanding of mobile and fixed-line products and services. Stay current with industry trends, technological advancements, and competitive offerings. Ability to translate technical information into easily understandable terms for customers
- Digital proficiency: Comfortable navigating digital platforms and tools. Proficient in using customer relationship management (CRM) systems, point-of-sale (POS) systems, and other relevant software applications. Ability to adapt to new technologies and embrace digital transformation
Benefits
- Medical, Dental & Vision Insurance from day one.
- Paid vacation and sick pay.
- Sales Incentive and Bonus programs for additional earning opportunities
- Tuition reimbursement and employee referral earning opportunities.
- Discounted TV/Internet/Phone Employee product benefits.
- 401(k) with company-matched funds.
- Opportunities for career advancement within our organization.
Company Overview