[Remote] Associate, Data Cloud Solutions

Note: The job is a remote job and is open to candidates in USA. Zeta Global is an AI-Powered Marketing Cloud that simplifies sophisticated marketing through advanced artificial intelligence. The Solutions Associate will support the Data Cloud Applications team by driving operational excellence, client support, and solution innovation, while also contributing to client satisfaction and long-term growth.

Responsibilities

• Develop a comprehensive understanding of the Zeta Data Cloud Identity Graph, attributes, and signals to support audience curation and data-related inquiries
• Demonstrate a deep understanding of Zeta’s Opportunity Explorer solutions, with the ability to demo these solutions internally and externally
• Identify strategic opportunities from Data Cloud Intelligence solutions and present actionable findings to client stakeholders during insight readouts
• Act as a primary point of contact for Data Cloud-related questions from client account teams, providing accurate and timely support
• Offer strategic recommendations during RFP responses, identifying creative applications of Zeta’s identity, intelligence, and activation solutions to differentiate client proposals
• Train client account teams on how to leverage Data Cloud Intelligence solutions, enhancing client teams' ability to independently utilize platform features
• Support day-to-day Data Cloud operational requests, ensuring smooth execution of client initiatives
• Independently kick off and troubleshoot Data Cloud reports, ensuring timely and successful delivery to stakeholders
• Audit and maintain client accounts, verifying that all requested solutions are accurately loaded and active
• Capture client needs and feedback that align with the Zeta product roadmap, acting as a liaison between client teams and Zeta’s Product team
• Advocate for client-driven enhancements, ensuring client needs are communicated clearly to influence future platform developments

Skills

• Thrives in a challenging, fast-paced entrepreneurial environment with real-time impact on day-to-day business, championing a high agency mindset
• Highly organized and detail-oriented, with proven ability to manage multiple projects and prioritize effectively under dynamic conditions
• Analytical thinker, comfortable with quantitative analysis and data interpretation
• Translates complex data findings into clear, concise, and compelling narratives tailored to various audiences
• Creative problem-solver who can think outside the box to develop innovative solutions
• Collaborative team player with strong independent working skills; self-motivated and dependable in driving initiatives forward
• Proficient in Excel (VLookups, Pivot Tables, Logic-based queries, data cleaning & filtering)
• Advanced in Microsoft PowerPoint for professional client-facing presentations
• Expert in Microsoft PowerPoint
• Proficient in Tableau
• Working understanding of SQL and relational databases

Benefits

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance
• And more!!

Company Overview

Company H1B Sponsorship