Experienced Data Entry Clerk – Remote Energy Services Administration
At arenaflex, we're dedicated to fostering positive change in the lives of individuals and families in Fitchburg, MA. As a non-profit human services agency, we're committed to community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact.
Join Our Team and Make a Difference
We're seeking an experienced Data Entry Clerk to play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. As a valued member of our team, you'll have the opportunity to work remotely, enjoy a range of fantastic benefits, and contribute to a workplace that values your well-being and personal growth.
Position Overview
As a Data Entry Clerk, you'll be responsible for maintaining accurate and up-to-date records, ensuring compliance with agency and funder requirements, and collaborating with program staff to support the delivery of services. You'll work closely with our team to promote communication and consistency in the delivery of services, and contribute to a positive and inclusive work environment.
Essential Duties and Responsibilities
* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
- Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
- Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
- Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
- Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
- Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
- Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
- Attend all required staff meetings, supervision, training, and contractual meetings.
- Participate in mandatory agency training and other relevant professional development activities.
- Ensure strict confidentiality is maintained in all aspects of the role.
- Perform related work as required.
Required Qualifications and Skills
* Associate degree or equivalent professional experience.
- Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
- Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
- Bilingual in Spanish preferred.
- Strong organizational and communication skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office and Google Suite.
- Familiarity with database systems and data entry software.
- Strong attention to detail and accuracy.
Why Join arenaflex?
* Comprehensive Benefits Package: Enjoy health, dental, FSA, and vision insurance, paid time off, and a range of other benefits to support your well-being.
- Flexible Work Environment: Benefit from a hybrid work environment that suits your lifestyle, with opportunities for remote work and flexible scheduling.
- Career Growth Opportunities: Invest in your education and career with our tuition remission program, student loan forgiveness, and employer-sponsored retirement plan.
- Diverse and Inclusive Workplace: Join a team that values diversity, equity, and inclusion, and promotes a positive and inclusive work environment.
- Opportunities for Professional Development: Participate in mandatory agency training and other relevant professional development activities to enhance your skills and knowledge.
How to Apply
If you're passionate about making a difference in the lives of individuals and families, and are looking for a rewarding career opportunity, we encourage you to apply. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you! Employment Type: Full-Time
Equal Employment Opportunity
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that values diversity, equity, and inclusion, and promotes a positive and inclusive work environment.
Contact Information
For more information about this opportunity, please contact [insert contact information]. We look forward to hearing from you! Apply for this job