Experienced Data Entry Clerk – Energy Services Program Support

At arenaflex, we're dedicated to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact in the lives of individuals and families. As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.

About arenaflex

arenaflex is a non-profit human services agency committed to positive change. Our mission is to enhance the lives of individuals and families in Fitchburg, MA, and beyond. We're passionate about fostering community growth, providing essential services, and promoting holistic well-being. Our team is dedicated to making a meaningful difference in the community, and we're excited to have you join us on this journey.

Position Overview

As a Data Entry Clerk, you'll be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. You'll work closely with our program staff to ensure that all client status records are accurate and up-to-date, and that all required database systems are used in accordance with program guidelines.

Essential Duties And Responsibilities

* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.

• Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
• Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
• Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
• Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
• Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
• Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
• Attend all required staff meetings, supervision, training, and contractual meetings.
• Participate in mandatory agency training and other relevant professional development activities.
• Ensure strict confidentiality is maintained in all aspects of the role.
• Perform related work as required.

Required Qualifications And Skills

* Associate degree or equivalent professional experience.

• Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
• Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
• Bilingual in Spanish preferred.

Why Join arenaflex?

* Comprehensive Health, Dental, FSA, and Vision Insurance to take care of your well-being.

• Generous Paid Time Off (PTO) to relax and recharge.
• Flexible Hybrid Work Opportunities to suit your lifestyle.
• Student Loan Forgiveness to ease your student loan burden.
• Tuition Remission to invest in your education.
• Employer-Sponsored Retirement to secure your future.
• Pet Insurance to ensure your furry friends receive the best care.
• Employee Discounts to access exclusive discounts and perks.

Work Environment and Company Culture

At arenaflex, we value your well-being and personal growth. Our dynamic team is united by a shared passion for making a lasting impact in the community. We're committed to fostering a positive and inclusive work environment that supports your professional development and personal growth. As a remote worker, you'll have the flexibility to work from home and enjoy a better work-life balance.

How to Apply

If you're passionate about making a difference in the community and have the skills and qualifications we're looking for, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We can't wait to hear from you!

Employment Type

Full-Time

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