Experienced Data Entry Representative – Electronic Health Record (EHR) Specialist – Remote Opportunity at arenaflex

At arenaflex, we're committed to revolutionizing the healthcare industry by providing innovative solutions that prioritize patient care and satisfaction. As a Data Entry Representative – Electronic Health Record (EHR) Specialist, you'll play a vital role in our multi-disciplinary team, working remotely from the comfort of your Arizona home. If you're passionate about delivering exceptional customer service, possess a strong understanding of medical terminology, and excel in a fast-paced environment, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a leading healthcare organization dedicated to providing comprehensive and compassionate care to our patients. Our team of experts is committed to staying at the forefront of healthcare innovation, leveraging cutting-edge technology to improve patient outcomes and experiences. As a Data Entry Representative – EHR Specialist, you'll be part of a dynamic team that values collaboration, continuous learning, and customer-centricity.

Responsibilities and Essential Functions

As a Data Entry Representative – EHR Specialist, you'll be responsible for ensuring the accurate placement of complex health information, including clinical records, in the correct patient EHR within identified timeframes. Your primary objectives will be to:

• Ensure accurate and timely filing of documents in the EHR, adhering to approved filing structures and quality standards of 98% accuracy.
• Maintain a high level of quality assurance, reaching and maintaining 85% (or higher) trust level in the current EHR.
• Achieve precise filing at a rate of 55 pages per hour, prioritizing daily work and making decisions autonomously for less complex issues.
• Research patient information in computer systems to determine location of care, Medical Record Number, Medical Identification Number, medical terminology, etc.
• Evaluate issues and make decisions independently, seeking guidance from supervisors for complex issue resolution.
• Perform quality assurance activities to ensure accuracy of filing and appropriately task providers for review of scanned documents per accepted protocol.
• Demonstrate a positive customer service approach in all internal and external customer experiences, identifying opportunities for self-development and sharing information or concerns openly and honestly.

Essential Qualifications

To succeed in this role, you'll need:

• A High School diploma or GED
• A general understanding of medical terminology, including knowledge of diagnostic and therapeutic studies and tests, specialty names, etc.
• One year of customer service experience in healthcare and PC skills
• A minimum of one year of Health Information Technology experience (preferably with EHR experience)
• Previous experience with Hyland OnBase Unity Client is preferred
• Excellent oral and written communication skills, with the ability to convey information to customers in a warm, clear, and concise manner
• Demonstrated positive customer service behaviors

Preferred Qualifications

While not required, we encourage applicants with:

• A degree in Health Information Technology or a related field
• Experience working with electronic health records and health information systems
• Knowledge of medical coding and classification systems
• Familiarity with healthcare regulations and compliance standards

Skills and Competencies

To excel in this role, you'll need to possess:

• Strong analytical and problem-solving skills, with the ability to work independently and make decisions autonomously
• Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines
• Strong communication and interpersonal skills, with the ability to work effectively with internal and external customers
• A customer-centric approach, with a focus on delivering exceptional service and support
• A commitment to continuous learning and professional development, with a desire to stay up-to-date on industry trends and best practices

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to supporting your career growth and development. As a Data Entry Representative – EHR Specialist, you'll have access to:

• Ongoing training and education programs, designed to enhance your skills and knowledge in EHR systems and healthcare technology
• Opportunities for professional development and advancement, with a focus on promoting from within
• A collaborative and supportive work environment, with a team of experts dedicated to delivering exceptional patient care and satisfaction
• A comprehensive benefits package, including health, dental, and vision insurance, as well as paid time off and holidays

Work Environment and Company Culture

As a remote employee, you'll have the flexibility to work from the comfort of your Arizona home, with access to a range of tools and resources designed to support your success. Our company culture is built on a foundation of collaboration, innovation, and customer-centricity, with a focus on delivering exceptional patient care and satisfaction.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• A salary range of $45,000 - $60,000 per year, depending on experience and qualifications
• A comprehensive benefits package, including health, dental, and vision insurance, as well as paid time off and holidays
• Opportunities for professional development and advancement, with a focus on promoting from within
• A range of perks and benefits, including flexible work arrangements, employee recognition programs, and access to on-site fitness facilities and wellness programs

How to Apply

If you're passionate about delivering exceptional customer service, possess a strong understanding of medical terminology, and excel in a fast-paced environment, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter, outlining your qualifications and experience, to [insert contact information]. We can't wait to hear from you! Apply for this job