[Remote] Systems Engineer II - DataBase Patching Engineer (Remote)
Note: The job is a remote job and is open to candidates in USA. First Citizens Bank is seeking an experienced Oracle Patch Engineer to join their Infrastructure & Database Patch Management team. The role involves managing and executing patching cycles across ExaCC databases and infrastructure, ensuring uptime, performance, and compliance with organizational standards.
Responsibilities
- Lead, manage and execute ExaCC patching lifecycle (compute nodes, DomU VMs, Grid Infrastructure and Databases)
- Plan, schedule and execute OCI patching cycles across ExaCC infrastructure and DomU OS images, compute OS instances
- Experienced with OCI console, CLI and Rest APIs to apply, rollback and monitor patches
- Automate patching workflows using Terraform, Ansible
- Manage Oracle RAC (Real Application Clusters) patching including GRID and RDBMS, both in-place and out-of-place patch ensuring high availability
- Integrate and manage patching operations using LCM Fleet operations with OEM that includes gold image creation and deployment
- Database patching in RAC and Data Guard enabled environments
- Administer and troubleshoot Oracle ASM (Automatic Storage Management)
- Plan, schedule, and execute quarterly PSU/CPU, Third-Party and one-off patches with minimal downtime
- Perform patch impact assessments, risk evaluations, and rollback strategies
- Collaborate with infrastructure, application, and cyber security teams to coordinate patch cycles
- Maintain documentation of patching procedures, schedules, and standards
- Troubleshoot patch-related issues, database failures, and post-patch anomalies and provide RCA with remediation
- Drive process improvements to reduce downtime, manual errors, and patching cycle times
- Strong understanding of investigation and remediation techniques for non-patch related vulnerabilities
Skills
- Bachelor's Degree and 4 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 8 years of experience in Systems engineer and systems programmer
- 7+ years of hands-on experience with Exadata/ExaCC environments and Oracle Database patching
- Knowledge of Linux OS patching in Exadata/OCI environments
- Hands-on experience with Oracle RAC patching, GRID Infrastructure patching
- Solid understanding of Oracle Exadata ExaCC patching and administration
- Experience with backup and Rollback strategies for ExaCC Infrastructure and DB patching
- Strong troubleshooting and problem-solving skills in complex Oracle environments
- Strong scripting skills (Shell/ Ansible / Terraform) for patch automation
- Familiarity with ITIL processes (Change/Incident/Problem Management) for ITSM compliance
- Excellent documentation and communication skills
- Strong expertise in OCI patching automation (OCI CLI/API, OS Image updates, DomU patching, Grid and Database patching)
- Exposure to LCM Fleet patching workflows
- Experience with LCM Fleet maintenance with OEM
- Patch management for OMS and OEM agents
- Oracle Certified Professional (OCP) or Oracle Exadata Management/OCI Architect equivalent certification
- Experience in large-scale, high-availability, mission-critical environments
- Exposure to cloud-based Oracle solutions (OCI)
- Strong security awareness in patching and vulnerability compliance
- Familiarity with vulnerability scanning and reporting tools - Qualys and Brinqa
Company Overview
- First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more. It was founded in 1898, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 10001+ employees. Its website is http://www.firstcitizens.com.
Company H1B Sponsorship
- First Citizens Bank has a track record of offering H1B sponsorships, with 102 in 2025, 115 in 2024, 249 in 2023, 53 in 2022, 12 in 2021, 9 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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