Experienced Full Stack Data Entry Specialist – Voice of the Customer Analytics and Innovation

At arenaflex, we're committed to diagnosing and recognizing individual contributions, management, and effect. Each colleague has the opportunity to share in the business enterprise's achievement, collectively striving to uphold our organization values and effective backing promise to offer the arena's first-class purchaser experience every day. We'll do it with the maximum integrity, in an surroundings where each person is seen, heard, and feels like they belong. As a key member of our crew, you'll be part of a dynamic team that leads the way in customer listening and analytics. With over 5 million surveys received from clients each year across the consumer, business, and service provider area, our customer listening team is responsible for dealing with the stop-to-give up voice of the customer technique. This technique includes layout and programming of the customer revel in surveys, which include forty studies translated in over 10 languages and added in greater than 20 countries.

Join Our Mission

We're seeking an experienced full stack data entry specialist to assist in the transformation and innovation of our give up-to-stop voice of the customer method. As a senior statistics architect, you'll play a critical role in helping the improvement and preservation of the new voice of the customer technique sourced from cornerstone and integrated with the survey and dashboard platform hosted through Qualtrics, our survey seller.

Key Responsibilities

* Collaborate closely with utility teams to outline, body, and capture commercial enterprise needs

• Grow information of voice of the purchaser methods and leveraging the same to outline and transform the facts within the cornerstone large data platform
• Layout and build sturdy records model architecture to aid most fulfilling statistics processing and standardized metric definitions
• Allow big statistics and batch/actual-time analytical answers leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions making sure information first-rate and accuracy through intensive testing at variable and use case degree
• Offer pointers to beautify competencies to drive efficiency in computing programs using massive data ecosystem
• Power consumer tale evaluation & elaboration, design, and development of software program programs, checking out & builds automation tools
• Proactively pick out and automate guide obligations to improve best and efficiency
• Operate carefully with companions from GSN and AET to prioritize, define, increase, and take a look at the statistics for various use cases as part of the VOC cease to quit technique

Essential and Preferred Qualifications

* Palms-on improvement on Hive/Hadoop, Pyspark, Python, shell scripting languages, development launch management, and troubleshooting understanding for information pushed tasks for a span of no longer less than 3 years

• Energetic collaboration with dating managers/product proprietors for expertise the functional requirements and converting them into technical deliverables
• Familiarity with the agile methodologies of delivery in which small increments of a product are introduced at everyday intervals to the business groups
• Experience with data visualization tools and ability to communicate complex data insights to non-technical stakeholders

Skills and Competencies Required for Success

* Strong analytical and problem-solving skills

• Excellent communication and collaboration skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Strong understanding of data modeling and data warehousing concepts
• Experience with big data technologies such as Hadoop, Spark, and Hive
• Strong programming skills in languages such as Python and Java
• Experience with data visualization tools such as Tableau and Power BI

Career Growth Opportunities and Learning Benefits

At arenaflex, we prioritize our colleagues' and their loved ones' holistic well-being. We offer a range of benefits and programs to support their physical, monetary, and intellectual health throughout every stage of life. Some of the advantages include:

• Competitive base salaries
• Bonus incentives
• Assist for economic-properly-being and retirement
• Flexible running model with hybrid, onsite, or digital preparations relying on position and enterprise want
• Generous paid parental depart policies (depending on your place)
• Unfastened get entry to to international on-website online well being facilities staffed with nurses and docs (depending on place)
• Loose and confidential counseling aid thru our wholesome minds application
• Career improvement and education possibilities

Work Environment and Company Culture Highlights

At arenaflex, we're committed to creating a work environment that is inclusive, diverse, and supportive. We believe in empowering our colleagues to take ownership of their work and providing them with the resources and opportunities they need to grow and succeed. Some of the highlights of our company culture include:

• A collaborative and dynamic work environment
• Opportunities for professional growth and development
• A commitment to diversity, equity, and inclusion
• A focus on work-life balance and employee well-being
• A range of benefits and programs to support our colleagues' physical, monetary, and intellectual health

How to Apply

If you're a motivated and experienced full stack data entry specialist looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume, cover letter, and any relevant samples or portfolios. We can't wait to hear from you! Apply for this job