Project Manager for ERP Implementation

About the position The Enterprise Services Department is seeking a Program Manager III to serve as the project manager for the implementation of a new ERP (Enterprise Resource Planning) solution. This role is crucial in enhancing the efficiency and effectiveness of our organizational processes, ultimately enabling better service delivery for the Salem community. As the project manager for the ERP implementation, you will lead efforts to foster collaboration across all city departments, ensuring that diverse stakeholder perspectives are integrated throughout the change management process. Your leadership will promote enterprise thinking, guiding teams to align their operations with the city's overall mission and goals. Your impact will extend beyond project management; you will empower departments to adapt to changes effectively, facilitating open communication and collaboration. This unified approach will not only streamline the implementation of the ERP solution but will also enhance our capacity to respond to the community's needs more effectively.

Responsibilities

• Conduct Stakeholder Analysis: Identify and prioritize key stakeholders, understanding their needs and concerns to ensure their engagement throughout the project.
• Oversee project initiation, planning, execution, and closure phases using established project management methodologies.
• Collaborate with the ERP vendor project manager, internal IT resources, and stakeholders to ensure alignment and successful delivery of all project components.
• Manage IT resources and coordinate with stakeholders regarding testing, training, and other project-related activities.
• Facilitate regular project meetings to monitor progress, address challenges, and ensure effective communication among all parties involved.
• Develop and manage project schedules, budgets, and resource allocation to ensure timely completion of milestones.
• Mitigate risks and address challenges proactively to keep the project on track.
• Communicate project status updates and changes to stakeholders to ensure alignment and manage expectations.
• Implement change management strategies to support organizational readiness and adoption of the new ERP system.
• Design and/or oversee the development of training materials and documentation to facilitate user adoption of the new ERP system.
• Foster a culture of continuous improvement by encouraging feedback and identifying areas for process enhancement.
• Serve as the product owner for the ERP system after go-live, responsible for defining system requirements, prioritizing enhancements, facilitating stakeholder meetings, and ensuring ongoing alignment with organizational needs.

Requirements

• Must pass the pre-employment background check.
• Must have an Oregon Driver license, or the ability to obtain an Oregon license within 30 days of residency and a driving record that meets the City of Salem's driving standards.
• Must live in Oregon or Washington, this position requires consistent on-site work.
• Bachelor's degree from an accredited college or university in business or public administration, Information Technology, Project/Program Management, or a related field, and five years of experience in Project/Program Management or a related field, including two years of progressive work experience in public sector or a related field preferred, or any combination of education, experience, and training that demonstrate possession of the knowledge, skills, and abilities as listed, and ability to perform the essential job functions.

Nice-to-haves

• Project Management Professional PMP Certification (not required).
• Experience implementing ERP solutions in a public sector environment (not required).

Benefits

• Medical, dental, and vision coverage for you and your family.
• Paid vacation and sick time in accordance with City policies.
• Competitive pay.
• Employer-paid PERS contribution of 6%.
• Opportunity for voluntary pre-tax contributions to a 457b account.
• Health care and dependent care flexible spending accounts.
• Voluntary long-term care.
• Employee wellness program.
• Employee assistance program.
• Employee health clinic.
• Position schedule is Monday through Friday between the hours of 8:00 a.m. to 5:00 p.m.
• Hybrid work structure where employees can work remotely or from the office, as needed, based on demands of specific tasks and manager approval.

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