Experienced Analytics Intake and Project Coordinator – Reservations Reporting & Analytics Team at arenaflex

At arenaflex, we're a dynamic and innovative organization that's revolutionizing the way we approach data-driven decision-making. Our Reservations Reporting & Analytics team is at the forefront of this movement, working tirelessly to uncover actionable insights that drive operational performance, enhance customer satisfaction, and boost revenue. We're now seeking an exceptional Analytics Intake and Project Coordinator to join our crew, and we're excited to find the right candidate to help us achieve our goals.

About arenaflex

arenaflex is a leading company that's passionate about delivering exceptional customer experiences. Our team is dedicated to creating innovative solutions that drive business growth, improve operational efficiency, and foster a culture of continuous learning and improvement. We're committed to attracting and retaining top talent who share our values and are passionate about making a difference.

Job Characteristics and Key Responsibilities

As an Analytics Intake and Project Coordinator at arenaflex, you'll play a critical role in supporting our Reservations Reporting & Analytics team. Your primary responsibilities will include:

Analytics Intake

* Serve as the primary point of contact for all analytics requests, ensuring that stakeholders' needs and requirements are met

• Collaborate with multiple teams to gather project specifications, data sources, and targets for analytics initiatives
• Conduct thorough evaluations of incoming requests to determine feasibility, resource requirements, and alignment with strategic goals
• Prioritize and allocate analytics tasks based on available resources and organizational priorities
• Ensure clean documentation and monitoring of analytics requests, progress, and outcomes

Project Coordination

* Act as a liaison between teams, facilitating effective communication and collaboration among project team members

• Develop project plans, timelines, and resource allocations for analytics initiatives, ensuring that tasks stay on track
• Coordinate project-related activities, including data collection, analysis, modeling, and reporting, in collaboration with analytics teams
• Monitor project milestones and deliverables, identifying and addressing any risks or issues that may arise
• Provide regular project status updates to stakeholders, highlighting key insights, findings, and recommendations

Stakeholder Management

* Build and maintain strong relationships with stakeholders across divisions to understand their analytics needs and align priorities

• Collaborate with stakeholders to define project objectives, deliverables, and success criteria
• Facilitate meetings, workshops, and presentations to gather requirements, communicate progress, and gather feedback
• Address stakeholder inquiries, concerns, and requests, ensuring timely and high-quality resolution

Project Process Improvement

* Identify opportunities to streamline and optimize the analytics intake and project coordination processes

• Develop and implement quality practices, standards, and templates to enhance performance and effectiveness
• Continuously monitor the performance of analytics initiatives, seeking feedback and identifying areas for improvement
• Stay up-to-date with industry trends, emerging technologies, and advancements in analytics methodologies
• Assist with coordinating divisional training sessions and workshops to support ongoing skill development based on most common skill gaps and divisional project needs

What You Need to Succeed (Minimum Qualifications)

* Candidates for this role must have a minimum of a Bachelor's degree in business, engineering, technology, or a related field and 3+ years of relevant work experience in analytics, data management, or related roles, ideally with project coordination and process development responsibilities

• Excellent project management skills, including planning, organizing, and coordinating multiple projects concurrently with cross-functional teams
• Exceptional communication skills, both verbal and written, with the ability to effectively communicate complex concepts to stakeholders at all levels
• Strong interpersonal skills to foster collaboration and build relationships across multiple teams and divisions
• A detail-oriented mindset with a focus on accuracy and high-quality deliverables
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment
• Experience with Project Management tools and MS Office products (Excel, PowerPoint)
• Must be performing satisfactorily in current role
• Consistently prioritizes safety and security of self, others, and personal information
• Embraces diversity, equity, and inclusion
• Possesses a high school diploma, GED, or equivalent
• Is at least 18 years of age and has the authorization to work in the United States

What Will Give You a Competitive Edge (Preferred Qualifications)

* Experience with airline industry and customer service operations

• Project Management Certification (PMP)

Why Join arenaflex?

At arenaflex, we offer a dynamic and supportive work environment that's committed to fostering growth, innovation, and collaboration. As an Analytics Intake and Project Coordinator, you'll have the opportunity to work with a talented team of professionals who share your passion for data-driven decision-making. We're committed to providing ongoing training and development opportunities to help you grow and succeed in your career.

What We Offer

* Competitive salary and benefits package

• Opportunity to work with a leading company in the industry
• Collaborative and dynamic work environment
• Ongoing training and development opportunities
• Recognition and rewards for outstanding performance

How to Apply

If you're a motivated and detail-oriented individual with a passion for analytics and project coordination, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! Apply Now! Apply for this job