Experienced HR Shared Services Representative – Workday HCM & Talent Management

At arenaflex, we're revolutionizing the way people experience entertainment and leisure. As the world's leading streaming service, we're committed to delivering exceptional content to our 236 million paid members across 234 countries. Our mission is to provide an unparalleled viewing experience, free from ads and commitments, allowing our members to watch as much as they want, anytime, anywhere. We're now seeking an experienced HR Shared Services Representative to join our team. As a key member of our HR Shared Services team, you'll be the primary point of contact for all HR inquiries, from initial requests to fulfillment. You'll work closely with our local and global teams to resolve employee issues in a timely and efficient manner, leveraging your expertise in Workday transactions and data input accuracy.

About the Role

As an HR Shared Services Representative at arenaflex, you'll be responsible for ensuring the accuracy of employee data through the control of employee structures and processes. You'll also assist with applications that impact all personnel, ensuring they run smoothly and efficiently, allowing employees to focus on doing their best work. Additionally, you'll have the opportunity to research new tools and strategies to simplify, optimize, and automate work across our Talent organization.

Key Responsibilities

* Ensure the accuracy of employee data through the control of employee structures and processes

• Assist with applications that impact all personnel, ensuring they run smoothly and efficiently
• Research new tools and strategies to simplify, optimize, and automate work across our Talent organization
• Help create, write, and maintain our HR knowledge base for employees
• Assist with analyzing, implementing, and operationalizing new employee services (from pre-employment to offboarding)
• Perform system and testing audits to ensure data accuracy, integrity, and functionality; analyze and record results and discrepancies

Required Qualifications

* Demonstrated expertise with the Workday HCM tool

• Demonstrated expertise in Mass Uploads (EIB)
• Demonstrated project management, communication, and customer service skills
• Strong analytical skills, including intermediate to advanced skills in Excel
• Strong interest in technology and the ability to provide results in a fast-paced, high-growth environment
• Ability to troubleshoot using rigorous judgment and strategies to resolve complex problems
• A degree in HR, Business, IT, or a related field is preferred but not required
• Experience in Workday Data Analyst, HR, or as a HR Generalist is a plus
• Experience with Zendesk ticketing system is a plus

Preferred Qualifications

* Experience working in a shared services environment

• Experience with HRIS systems and data analysis
• Strong knowledge of HR best practices and regulatory compliance
• Experience with process improvement and automation
• Strong communication and interpersonal skills

What We Offer

At arenaflex, we offer a dynamic and supportive work environment that fosters growth and development. As an HR Shared Services Representative, you'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service. We offer a competitive salary and benefits package, including:

• Comprehensive health and wellness benefits
• 401(k) matching program
• Flexible work arrangements, including remote work options
• Professional development opportunities, including training and education programs
• Recognition and rewards for outstanding performance

How to Apply

If you're a motivated and customer-focused individual with a passion for HR and technology, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!

About arenaflex

arenaflex is a leading entertainment and leisure company that provides streaming services to millions of customers worldwide. We're committed to delivering exceptional content and experiences that exceed our customers' expectations. Our team is passionate about innovation, creativity, and customer satisfaction, and we're always looking for talented individuals to join our team.

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees. Apply for this job