Customer Service Support - Remote Opportunity at blithequark
Are you a detail-oriented and customer-focused professional looking for a new challenge in a dynamic and supportive work environment? Do you thrive in a fast-paced, computer and phone-based setting where no two days are ever the same? If so, we encourage you to apply for the Customer Service Support role at blithequark, a leading provider of contact center and business process outsourcing (BPO) solutions.
About blithequark
blithequark is a fast-growing global business that takes pride in delighting our clients, engaging our teams, and giving back to our local communities through our non-profit initiatives. We support a culture that thrives on innovation, embraces inclusiveness, and welcomes fresh perspectives. Our collaborative environment allows our employees to learn daily and do meaningful and impactful work.
The Opportunity
We are seeking a highly motivated and customer-focused Customer Service Support professional to join our team. In this role, you'll support a USDA program by assisting customers with order placement, entering sales data, maintaining customer master records, and generating reports. You'll also help with special projects and assist the customer service team with credits, debits, and general account support.
Key Responsibilities:
* Accurately enter sales orders into a USDA Database
- Manage incoming orders through a dedicated email account
- Update ship-to account information as needed
- Generate reports for customers, customer service representatives, and sales personnel
- Support customer service tasks related to credits, debits, and account management
- Provide professional, timely communication with customers and internal teams
- Work from home if you live in certain US states (see below)
- Monday to Friday, 40 hours a week
- Contract is expected to last at least 12 months
Why You'll Love Working at blithequark:
* Competitive pay rate of $20.00 an hour
- Monday-Friday shift with a regular schedule
- Fast-paced computer and phone-based work environment
- Paid time off to recharge and relax
- Comprehensive benefits package, including:
+ Medical Insurance benefits, including no-cost virtual doctor visits + Dental, Vision, Paid Life Insurance, and Pet Insurance + 401K with company match
- Thorough training to set you up for success in your role
- Opportunities for career growth and professional development
What You'll Bring:
* High School Diploma or equivalent required
- Minimum 3 years of related customer service and/or order entry experience
- Strong attention to detail and accuracy
- Excellent verbal and written communication skills
- Ability to organize, prioritize, and manage work independently
- Proficiency with basic PC skills, Outlook, Word, Excel, Adobe PDF
- Experience with Office 365 and SAP is preferred but not required
- Must be self-driven, self-motivated, and comfortable working independently
- Must be able to register for a USDA eAuthentication account (requires a valid Driver's License)
Must live in one of the following US states:
* Arizona
- Colorado
- Delaware
- Florida
- Georgia
- Illinois
- Iowa
- Kansas
- Missouri
- Nebraska
- New Jersey
- New York
- North Carolina
- Ohio
- Oklahoma
- Pennsylvania
- Texas
- West Virginia
- Wisconsin
NO EXCEPTIONS
The Team at blithequark
Our team is comprised of talented and dedicated professionals who are passionate about delivering exceptional customer service and support. We take pride in our collaborative environment, where every employee is valued and empowered to make a meaningful contribution.
Join the blithequark Team Today!
If you're a motivated and customer-focused professional looking for a new challenge, we encourage you to apply for the Customer Service Support role at blithequark. Please visit our website at [www.blithequark.com/jobs](http://www.blithequark.com/jobs) to learn more about this opportunity and to submit your application.
Equal Opportunity Employer
blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace where every employee is welcomed and valued. Apply for this job