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Experienced Client Executive for Tier 1 Customers - Strategic Account Management and Business Development in the Financial Services Industry

100% Remote Full-time Open now

Introduction to blithequark

At blithequark, we are dedicated to fostering an environment where our associates are empowered to drive their professional development, while having access to guidance and support every step of the way. We encourage our team members to pursue their passions, take ownership of their careers, and become leaders in their respective fields. With the backing of colleagues and mentors, our associates are equipped with the tools necessary to succeed and grow. As a pioneer in the industry, blithequark offers a unique blend of innovative products, cutting-edge technology, and collaborative culture that sets us apart from the rest.

Job Overview

We are seeking an experienced Client Executive to partner with a Tier 1 customer, driving mutual growth, enhancing retention, and delivering exceptional customer experiences. In this role, you will leverage blithequark's premier resources and comprehensive solutions to create meaningful impact, leveraging existing capabilities and introducing new ones to meet evolving client needs. As a trusted advisor, you will serve as the primary point of contact for the client, aligning strategic goals with blithequark's solutions and driving business development initiatives.

Key Responsibilities

  • Serve as a trusted advisor to a Tier 1 financial services client, aligning strategic goals with blithequark's solutions.
  • Lead the strategic account planning process, ensuring alignment between client objectives and our resources.
  • Cultivate and maintain senior-level relationships across marketing and risk functions throughout the customer lifecycle.
  • Identify opportunities for growth by uncovering gaps in organizational objectives and delivering tailored solutions.
  • Drive new solution progression through effective stakeholder engagement and resource alignment.
  • Develop and execute account plans to achieve sales targets, expand existing relationships, and identify new business opportunities.
  • Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure alignment and effective execution of account strategies.
  • Provide exceptional customer service, ensuring high levels of client satisfaction and retention.

Essential Qualifications

  • 10+ years of experience in sales, consulting, business development, or complex account management within the financial services industry.
  • Experience managing major accounts in a matrixed environment, with the ability to navigate complex organizations and align resources effectively.
  • Strong client engagement skills, including relationship-building, opportunity identification, and equitable negotiation.
  • Bachelor's degree or higher from an accredited institution.
  • Willingness to travel (approximately 1-2 times per month, primarily on the East Coast).

Preferred Qualifications

  • Deep understanding of the credit card payments ecosystem, especially with co-branded and private label issuers.
  • Strong financial acumen for accurate forecasting and program oversight.
  • Experience supporting technical migration and modernization initiatives.
  • Legal expertise in managing complex contracts and leading concurrent initiatives.
  • Highly analytical with a strong grasp of data assets and the ability to articulate their business value.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our associates. As a Client Executive, you will have access to a range of training and development programs, including sales and account management training, industry-specific education, and leadership development opportunities. You will also have the chance to work with a talented team of professionals, collaborate on cross-functional projects, and contribute to the development of new products and services.

Work Environment and Company Culture

blithequark is a dynamic and innovative company that values diversity, inclusion, and creativity. Our work environment is collaborative, fast-paced, and challenging, with a focus on delivering exceptional results and exceeding client expectations. We offer a range of benefits, including flexible work arrangements, professional development opportunities, and a comprehensive rewards package. Our company culture is built on a foundation of respect, trust, and open communication, with a strong emphasis on teamwork, innovation, and customer satisfaction.

Compensation, Perks, and Benefits

blithequark offers a competitive compensation package, including a base salary range of $78,100.00 - $123,000.00 annually, plus commission earnings. We also provide a range of benefits, including flexible time off, paid holidays, health benefits, mental health support, disability benefits, parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to our Employee Resource Groups.

Conclusion

If you are a motivated and experienced sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity at blithequark. As a Client Executive, you will have the chance to work with a leading company in the financial services industry, develop your skills and expertise, and contribute to the growth and success of our organization. Don't miss out on this opportunity to join our team and take your career to the next level. Apply now to become a part of the blithequark team and start building a rewarding and challenging career in sales and account management.

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