Clinical Informatics Specialist ON SITE St. Croix Falls, WI

About the position Responsibilities

• Facilitate and Manage Epic/Excellian User Access
• Ensure providers and staff have the appropriate user access permissions needed for their specific functions on day one.
• Periodically review and update user lists and user access levels to ensure appropriate access and maintain data privacy and system security.
• Ensure timely deactivation of user accounts for individuals who leave the organization or no longer require access.
• Provider Onboarding, Training, and Support
• Provide hands-on training sessions, allowing providers to practice using Epic/Excellian in a controlled environment.
• Offer dedicated support during the initial onboarding phase to address any questions or issues providers may encounter.
• Provide continuous support through helpdesk services, regular check-ins, and refresher training sessions as needed.
• Offer personalized training sessions and support for users who need additional help or have specific questions.
• Create and distribute training materials, user guides, and FAQs to support learning.
• Customize set up for new employees Excellian needs for ordersets/smartsets, preferences, templates, professional fees/Level of service.
• Attend medical staff meetings as needed to teach and promote efficiency and updates to clinical workflows.
• Proactively maintain and update workflows, processes, and training materials to ensure accuracy.
• Epic/Excellian Champion and Subject Matter Expert
• Actively promote the benefits and importance of Epic/Excellian across the organization.
• Provide ongoing education and refresher courses to keep staff updated on new features, best practices, and changes in the system.
• Analyze current clinical workflows and identify ways to integrate and utilize Epic/Excellian more effectively.
• Develop and disseminate best practice guidelines for Epic/Excellian use, based on clinical evidence and user feedback.
• Continuously seek improvements of training materials, processes and methodology.
• Allina Affiliate Liaison
• Regularly communicate with clinical staff to understand their needs, concerns, and suggestions related to Epic/Excellian.
• Serve as a liaison between St. Croix Health and Allina Health.
• Engage with key stakeholders, including department heads and senior management, to gather input and ensure alignment with organizational goals.
• IT Liaison
• Facilitate clear and effective communication between clinical staff and IT.
• Translate clinical requirements into technical specifications for IT projects.
• Ensure timely escalation and resolution of critical issues by liaising between clinical staff and IT.
• Coordinate system upgrades and updates, ensuring clinical staff are informed and trained on new features and changes.
• Assist with the development and coordination of super-user groups to assist in testing, validation, and planning as it pertains to EMR upgrades and changes.

Requirements

• RN License or equivalent education with Bachelor's degree from accredited four-year college or university preferred.
• Within one year of hire, obtain Allina credentialed trainer status for identified provider and nursing modules.
• Minimum 3 years experience in a clinical healthcare environment.
• Experience with implementing, configuring, utilizing, and/or supporting Electronic Medical Record system.
• Previous training, project management and/or workflow analysis experience.
• Experience and strong acumen working within the bolthires Office suite.

Benefits

• Health, vision and dental insurance
• 403b retirement program with employer match
• Paid time off
• Short-term disability, long-term disability and life insurance options
• Education reimbursement
• Employee assistance program (EAP)
• Wellbeing incentive program
• Free parking
• Employee prescription discount program Apply tot his job

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