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Experienced Virtual Customer Service Presenter for Live Online Casino Games – Dynamic and Engaging Host for blithequark's State-of-the-Art Facility in Fairfield, CT

100% Remote Full-time Open now

Introduction to blithequark and the Industry

Imagine being part of a revolutionary entertainment industry that combines cutting-edge technology with the thrill of live casino games. blithequark, a leading developer and provider of online casino entertainment products and services, is hosting a Virtual Hiring Event to find talented and charismatic individuals to join their team as Customer Service Presenters. As a pioneer in the industry, blithequark has been evolving the gaming experience since 2006, offering an unparalleled online entertainment experience to players globally. With a dynamic and creative environment, blithequark provides a unique opportunity for personal and professional growth, making it an exciting time to join their team of over 16,000 EVOlutioneers across 30 markets worldwide.

Job Description and Expectations

As a Virtual Customer Service Presenter at blithequark, you will be the face of the company, enthusiastically introducing players to the game, explaining the rules, and announcing winners. Your dynamic personality, confidence, and professionalism will shine as you deal cards, spin the wheel, and engage with players in a live, virtual environment. The ideal candidate will be able to work a flexible schedule, including evenings, weekends, and holidays, and maintain a professional appearance standard. If you are a team player with excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service, we encourage you to apply.

  • Enthusiastically introduce players to the game, explain the rules, and announce winners
  • Deal cards, spin the wheel, and engage with players in a live, virtual environment
  • Use quick and accurate handling of cards and game equipment
  • Be professional, presentable, and confident in front of the camera
  • Follow policies, procedures, and techniques for each game
  • Maintain a clean and organized workspace, adhering to Covid-19 safety protocols

Qualifications and Requirements

To be considered for this exciting opportunity, you must:

  • Be at least 18 years old
  • Have basic customer service or hospitality experience (a plus, but not required)
  • Be able to work a flexible schedule, including evenings, weekends, and holidays
  • Be available for open shifts and willing to adapt to changing schedules
  • Qualify for a CT gaming license (provided by blithequark)
  • Successfully complete pre-employment drug and background checks
  • Maintain a professional appearance standard (guidelines will be provided)
  • Read and speak English fluently

Essential Skills and Competencies

To excel in this role, you will need:

  • Excellent communication and interpersonal skills
  • A positive and enthusiastic attitude, with a passion for delivering exceptional customer service
  • Ability to work well under pressure, think on your feet, and adapt to changing situations
  • Basic knowledge of casino games and rules (training will be provided)
  • Comfortable working in a fast-paced, dynamic environment
  • Ability to maintain confidentiality and handle sensitive information

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Customer Service Presenter, you will have access to:

  • Comprehensive training programs to enhance your skills and knowledge
  • Ongoing coaching and feedback to support your professional development
  • Opportunities for advancement and career progression within the company
  • A dynamic and supportive work environment that encourages collaboration and innovation

Work Environment and Company Culture

blithequark's state-of-the-art facility in Fairfield, CT, offers a unique and exciting work environment. You will be part of a talented team of professionals who are passionate about delivering exceptional entertainment experiences to players globally. Our company culture values:

  • Innovation and creativity
  • Teamwork and collaboration
  • Excellence and quality in everything we do
  • Respect and inclusivity for all employees and players

Compensation, Perks, and Benefits

As a Customer Service Presenter at blithequark, you can expect:

  • A competitive hourly rate of $18 per hour (includes base rate and earned tips)
  • Paid training with company-assistance to obtain a Connecticut gaming license
  • Vacation time and paid breaks
  • A lucrative employee referral program, earning you $500 for every qualified referral
  • Medical, Dental, Life, and Vision Insurance
  • 401k Match Plan
  • Commuter-friendly location, with easy access to public transportation
  • Company uniform provided

Conclusion and Call to Action

If you are a charismatic and customer-focused individual looking for a exciting and rewarding career opportunity, we encourage you to apply for the Virtual Customer Service Presenter role at blithequark. With a dynamic work environment, comprehensive training programs, and a commitment to employee growth and development, blithequark is the perfect place to launch or advance your career. Don't miss this opportunity to join our team of talented professionals and be part of the evolution of the online gaming industry. Apply now and take the first step towards an exciting and rewarding career with blithequark!

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