Experienced Customer Service Advisor – Part-Time Opportunity for a Trusted Energy Advisor at blithequark

Introduction to blithequark

At blithequark, our mission is to create a smarter, cleaner, and more enduring community. Since our inception in 1888, we have been driven by a passion for innovation and a commitment to social, economic, and environmental progress. We energize lives, strengthen communities, and drive advancements in energy that promote a better future for all. Our team is dedicated to leading and being part of innovative clean energy solutions that are affordable and accessible to everyone.

Job Overview

We are seeking a highly skilled and passionate Customer Service Advisor to join our team at blithequark. As a trusted energy advisor, you will play a vital role in providing meaningful customer support, helping customers when they need it most. This part-time opportunity offers a unique chance to develop your skills, learn about renewable energy and efficiency, and make a real difference in the lives of our customers.

Key Responsibilities

• Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
• Develop a deep understanding of our products and services, including renewable energy and efficiency solutions
• Utilize strong problem-solving skills to resolve complex customer issues
• Collaborate with internal teams to ensure seamless customer experiences
• Participate in ongoing training and development to enhance knowledge and skills
• Work effectively in a fast-paced environment, navigating multiple computer applications and prioritizing tasks with ease

Requirements and Qualifications

To be successful in this role, you will need:

• 2+ years of customer service experience
• High school diploma or GED
• Strong multitasking abilities with attention to detail
• Proficient data entry skills (minimum 20 WPM typing)
• Excellent problem-solving abilities
• Strong verbal and written communication skills
• Ability to navigate multiple computer applications simultaneously
• Microsoft Office proficiency
• Calm and professional demeanor in stressful situations
• Resilience, with the ability to remain calm, resourceful, and focused under pressure

Preferred Qualifications

• Bilingual Spanish speakers are highly desirable, with additional pay offered for this skill
• Experience in the energy or utility industry
• Knowledge of renewable energy and efficiency solutions

Work Environment and Culture

At blithequark, we offer a dynamic and supportive work environment that encourages collaboration, innovation, and growth. Our team is committed to fostering a workplace where employees feel connected, valued, and empowered to thrive. We believe in recognizing and rewarding dedicated performance, providing a total rewards package that supports your well-being and professional development.

What We Offer

• Starting wage: $24.25/hour
• Additional pay for bilingual Spanish speakers
• Medical, paid time off, and 401(k) eligibility
• Opportunities for career growth and development
• A supportive and inclusive work environment

How to Apply

To be considered for this exciting opportunity, please complete our employment application by the posting close date. We are an equal opportunity employer, committed to fostering a workplace where employees feel connected, valued, and empowered to thrive. If you require an accommodation to fully participate in our application and interview process, please notify our Recruiter or contact us at [email protected] or 503-464-7250.

Hiring Process

Our hiring process typically includes:

• Position posted until early September or until positions are filled
• Skill and aptitude assessments sent to candidates
• Phone screens for top candidates
• In-person interviews in September, or until filled
• Pre-employment process, including drug screen, background check, and employment verification

Conclusion

Join our team at blithequark and power your potential! As a Customer Service Advisor, you will have the opportunity to make a real difference in the lives of our customers, while developing your skills and knowledge in a dynamic and supportive work environment. Apply today to become a part of our innovative and dedicated team, and take the first step towards a rewarding and challenging career in the energy industry.