Commercial Underwriting Supervisor
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- Wellness resources
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
Commercial Underwriting Supervisor – Habitational (Property & Casualty) Management Experience Not Required Founded in 2022, Volant Programs Inc. is a Surplus Lines Wholesale Brokerage and Managing General Underwriter. Volant Programs provides a quick and nimble approach to meeting the needs of independent agents for select niche products. Our current focus is providing insurance for Apartments with location limits up to $60 million per location. We are experiencing rapid growth and expect this trend to continue in 2026. The Commercial Underwriting Supervisor position is a great opportunity for an experienced Commercial Underwriter with leadership aspirations. The ideal candidate would be a Commercial Underwriter that has 5+ years of experience underwriting both property and casualty risks. Position Summary The Commercial Underwriting Supervisor for Habitational Risk oversees a team of underwriters responsible for evaluating, pricing, and structuring Property & Casualty coverage for apartments, multi-family dwellings, and mixed-use habitational schedules. With underwriting authority up to $60 million Total Insured Value (TIV) per location, this role ensures disciplined risk selection, high-quality underwriting execution, and strong producer relationships across Volant’s specialized habitational program. The Supervisor serves as a technical expert, mentor, and escalation point for complex or high-impact submissions.
Key Responsibilities
Leadership & Team Management
- Provide daily direction, technical guidance, and coaching to Habitational underwriters.
- Conduct quality reviews and performance evaluations, establish development goals, and deliver training focused on habitational Property & Casualty exposures.
- Assign and manage submission flow to maintain timely response and service-level agreements.
- Encourage a high-performance culture centered on accountability, collaboration, and customer service excellence.
Habitational Underwriting & Risk Selection
- Review, approve, or decline Property & Casualty submissions within delegated authority up to $60M TIV per location.
- Provide expert-level support on complex risks involving older construction, coastal exposures, frame/non-sprinklered buildings, large schedules, or challenging loss histories.
- Evaluate building characteristics, protection class, loss control recommendations, financials, occupancy hazards, liability exposures, and catastrophe-prone territories.
- Ensure rating accuracy across property, general liability, umbrella, and ancillary coverages.
- Uphold program guidelines, risk appetite, catastrophe management protocols, and regulatory standards.
Operational Excellence
- Monitor underwriting turnaround times, quoting accuracy, and service responsiveness.
- Identify workflow and process improvements to enhance efficiency across the habitational program.
- Track and report key metrics including hit ratio, retention, loss trends, catastrophe exposure accumulation, and underwriter productivity.
- Support internal audits and compliance reviews; implement corrective actions where necessary.
Broker & Partner Relationship Management
- Develop and sustain strong relationships with distribution partners.
- Communicate appetite, underwriting strategy, and product details to producers; provide guidance on improving submission quality.
- Participate in market visits, broker calls, training sessions, and renewal strategy meetings.
- Serve as a subject-matter resource representing Volant’s habitational program.
Compliance, Governance & Quality
- Ensure underwriting files meet internal documentation standards and regulatory requirements.
- Monitor adherence to delegated underwriting authority levels and escalate deviations appropriately.
- Contribute to the creation and refinement of underwriting guidelines, habitational rating tools, catastrophe modeling assumptions, and workflow documentation.
- Support internal controls related to aggregation, catastrophe exposure monitoring, and reinsurance requirements.
Qualifications
- Bachelor’s degree in business, risk management, insurance, or related field (or equivalent work experience).
- 5+ years of commercial underwriting experience with a strong background in Habitational Property & Casualty risks.
- Strong understanding of property construction types, protection features, valuation, and catastrophe exposures.
- Knowledge of habitational liability exposures (premises, assault & battery, pets, amenities, contractors, etc.).
- Excellent communication, negotiation, and relationship-building skills.
- High attention to detail, strong analytical abilities, and sound judgment.
- Proficiency with underwriting/rating systems, catastrophe modeling tools, and Microsoft Office.
Core Competencies
- Habitational underwriting expertise
- Leadership & team development
- Technical risk analysis
- Catastrophe and P&C exposure evaluation
- Decision-making & problem resolution
- Workflow and file quality management
- Producer relationship management
- Continuous improvement mindset
Flexible work from home options available. Apply tot his job Apply To this Job