[Remote] User Experience Product Manager

Note: The job is a remote job and is open to candidates in USA. Capstone Technology Resources, Inc. is seeking a Product Manager for Web Experiences to enhance user adoption and conversion through an improved trial experience. The role involves strategic planning, product lifecycle management, user research, and cross-functional collaboration to deliver effective product solutions.

Responsibilities

• Responsible for increasing user adoption and conversion by creating a seamless and valuable trial experience. Serve as the voice of the trial user, working with cross-functional teams to identify and eliminate pain points in the journey. This work requires balancing the needs of the customer with business objectives
• Ship successful products by defining vision, strategy, and outcome-driven product roadmaps
• Manage the full product lifecycle to deliver the value for customer experiences
• Functions as a central resource collaborating with design, production, quality, test, marketing and distribution as the product(s) move through their lifecycle
• Directs those involved in the design, modification and evaluation of all phases of specific features, products or group of products
• Selects, develops, and evaluates personnel to ensure the efficient operation of the function
• Develop a vision and roadmap: Collaborate with go-to-market teams to establish the product strategy for the trial experience across Autodesk's portfolio. This includes setting goals and prioritizing initiatives to improve conversion rates and customer satisfaction
• Drive product improvements: Lead scrum teams to deliver iterative improvements to the trial process, focusing on quick, user-friendly wins and measuring their success
• Coordinate launches: Oversee end-to-end product launches and feature rollouts related to the trial, collaborating with marketing, engineering, and support teams
• Understand customer needs: Use data analysis, usability studies, and customer interviews to gain a deep understanding of trial users' behaviors and pain points
• Define success metrics: Establish and track key performance indicators (KPIs) and goals to measure the success of the trial experience, such as download rates, in-app feature usage, and conversion to paid subscriptions
• Use data for personalization: Collaborate with AI/ML teams to integrate data-driven personalization into the trial, such as recommending relevant features or learning paths
• Align with internal teams: Work with internal stakeholders, such as marketing, sales, and engineering, to ensure a cohesive strategy
• Communicate effectively: Clearly communicate product vision, strategy, and roadmap to all stakeholders
• Advocate for best practices: Promote data analytics, experimentation, and AI-driven design across the organization to create better user experiences

Skills

• Strong verbal and written communication skills
• Ability to adapt communication style for the audience
• Ability to facilitate effective meetings
• Demonstrated ability to define and track KPIs and other measurable success criteria
• Able to define complex logic flows
• Strategic thinking
• Explain complex problems to multiple audiences, both internal and external
• Ability to break down complex problems into actionable steps
• Define product functionality and workflow requirements
• Demonstrates thought leadership
• Great analytical skills; uses analytics to make data driven decisions
• Strong business acumen; understands the company's products, markets, processes
• Ability to quickly understand a specific market domain and identify trends and opportunities in that space
• Industry knowledge and passion for the product
• Strong storytelling skills
• Keep team focused on key priorities
• Demonstrated ability to influence decision making

Benefits

• We provide health benefits including medical, dental and vision care and credit $250/month toward the premium cost

Company Overview

• Capstone is a 100% women owned, staffing and recruiting firm providing professional, technical, analytical, project and strategic talent. It was founded in 2010, and is headquartered in Sausalito, California, USA, with a workforce of 51-200 employees. Its website is https://capstone-sf.com.

Company H1B Sponsorship

• Capstone Technology Resources, Inc. (Capstone) has a track record of offering H1B sponsorships, with 1 in 2024, 3 in 2021. Please note that this does not guarantee sponsorship for this specific role.

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