Virtual Community Manager- SteelPoint Foundry

Is this YOU…

• A natural community builder who loves connecting people, creating energy, and facilitating transformation inside a fast-growing entrepreneurial ecosystem?
• A leader who thrives on engagement, communication, accountability, and ensuring members feel seen, supported, and activated?
• Experienced in running online communities, live calls, events, and conversations that keep members inspired and moving forward?
• Skilled at organization and creating clarity through managing schedules, call structure, communication rhythms, and engagement systems?
• Ready to partner directly with the Leadership team to drive the community experience for one of the fastest-growing entrepreneurial platforms in the country?

We’re seeking a Community Manager to own, operate, and elevate the full community experience inside The SteelPoint Foundry - a high-energy, high-connection membership for entrepreneurs committed to scaling their businesses, leadership, and lives. This is a role where you will drive structure, engagement, culture, accountability, and execution across all member touch points. What You’ll Do: Own the Community Experience & Membership Journey

• You will be the operational and experiential manager of the entire community.
• You will design and enforce the standards for onboarding, communication, engagement, and continuous membership success.
• You will partner with the Community Leader, supporting her as the face and visionary while you ensure execution, structure, and consistency across the platform.
• You will own the member onboarding experience with a defined 90-day engagement and onboarding process.

Manage Weekly & Bi-Weekly Community Calls

• Prepare agenda’s, structure topics, and ensure all materials are ready.
• Manage chat, engagement, notes, and assist in flow during live sessions.
• Capture clear, clean, and actionable call recaps.

Drive Community Engagement & Accountability

• Post prompts, questions, wins, and updates to keep the community active and talking.
• Track and elevate engagement metrics weekly.
• Follow up with inactive members and re-engage them with clarity and care.
• Build and nurture relationships with members so they feel connected and supported.

Run Community Operations & Systems

• Manage the full community calendar: calls, reminders, events, and rhythms.
• Own attendance, participation, and KPI tracking across all community activities.
• Keep the community platform organized, updated, and easy to navigate.
• Ensure every member knows what’s happening, when it’s happening, and how to participate.

Build Resources, Tools & Materials

• Help create templates, checklists, onboarding guides, and community resources.
• Support in capturing wins, transformation stories, and member highlights for marketing purposes.
• Provide insights to the marketing team to showcase community progress and impact.

Support Hot Seats, Breakouts & Accountability structures

• Coordinate hot seat schedules, Education topics, and accountability groups.
• Ensure members know expectations, timing, and follow-through steps.
• Build simple systems to track commitments and progress.

What We’re Looking For:

• Strong communicator with confidence in group settings, both on Zoom and inside community platforms.
• Natural connector. Someone who genuinely loves building relationships.
• Highly organized, structured, and consistent.
• Fast-moving, responsive, and proactive.
• Comfortable supporting other leaders and operating behind the scenes without needing the spotlight.
• Experience in online community management, events, or operations is a plus.
• Calm under pressure and great at managing multiple conversations at once.
• Hungry to grow into an expanded leadership role as the community scales.
• Skool Community platform experience a nice bonus.

Why Join Us?

• High-Growth Environment – The Foundry is scaling quickly, adding new members monthly, and expanding its offerings.
• Leadership & Influence – You will shape the daily experience of entrepreneurs across the country.
• Entrepreneurial Culture – Fast decisions, clear communication, zero bureaucracy.
• Career Acceleration – This role can grow into Director of Community or Head of Member Experience as the platform expands.
• Meaningful work – You’ll be helping entrepreneurs build better businesses, better habits, and better lives. EVERY DAY!

Compensation:

• Base Salary - $60,000 - $75,000+ (based on experience)
• Performance-Based Bonus – Tied to engagement, retention, and community KPI’s.
• Health, dental, vision, 401(k) match, PTO, and professional development.
• Real estate investment education and investment opportunities.
• Fully Remote Position – Limited travel will be required.

The Sky Is the Limit in This Role! SteelPoint Foundry is building something big under the SteelPoint Capital Holdings umbrella. A national entrepreneurial community built on clarity, accountability, energy, and real growth. If you love people, love structure, and want to help build a world-class community experience, we would love to talk. Job Type: Full-time Pay: $60,000.00 - $75,000.00 per year Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

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