[Remote] Business Analyst: IT Associate

Note: The job is a remote job and is open to candidates in USA. Software Guidance & Assistance, Inc. is searching for a Business Analyst: IT Associate for a contract assignment with one of their premier Infrastructure services clients. The role involves supporting key initiatives in Cloud and Network Security, acting as a liaison between technical teams and business stakeholders, and assisting in the implementation of security solutions.

Responsibilities

• Support key initiatives within our Cloud and Network Security organization
• Work closely with technical teams, business stakeholders, and application owners to analyze requirements, coordinate testing activities, assess SaaS security posture, and help drive successful implementation of new technologies—specifically the Cisco Secure Access solution
• This position is ideal for someone early in their IT career who is eager to learn, highly organized, and comfortable acting as a bridge between business needs and technical execution
• Serve as a liaison between technical security teams, business units, and application owners to ensure clear communication and alignment on project objectives
• Gather, document, and analyze business requirements related to security initiatives and cloud solutions
• Assist in developing project documentation, including business requirements, process flows, user stories, and support materials
• Assist with planning, coordinating, and executing testing activities for the Cisco Secure Access implementation
• Document test cases, record results, and track issues or defects to closure
• Work with cross-functional teams to validate remediation efforts and ensure successful testing milestones
• Coordinate with internal teams to assess the security posture of SaaS applications across the organization
• Collect and analyze data on security configurations, identify gaps, and support follow-up actions with application owners
• Assist in the creation of recommendations and best-practice guidance to help enhance SaaS governance and compliance
• Prepare clear and concise reports, presentations, and status updates for project stakeholders
• Support the development of communication materials related to project progress, risks, and recommendations
• Maintain organized project documentation and contribute to continuous improvement of team processes

Skills

• Strong interest in IT, business analysis, and cybersecurity-related initiatives.
• Familiarity with basic IT and network security concepts is helpful but not required.
• Excellent communication, documentation, and cross-team coordination skills.
• Ability to work independently, manage multiple priorities, and take initiative in problem-solving.
• Exposure to Cisco solutions or SaaS security concepts is beneficial but not mandatory.
• A self-starter who thrives in a collaborative and fast-paced IT environment.
• Someone eager to learn new technologies and grow their IT skillset.
• Strong analytical thinking, attention to detail, and organizational skills.
• An effective communicator who can translate between business and technical stakeholders.
• Experience with business analysis tools or methodologies (e.g., requirements gathering, process mapping, testing support) is a plus.

Company Overview

• SGA is the technology and resource solutions provider driven to stand out. We are a certified women-owned business. It was founded in 1981, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is http://www.sgainc.com.

Company H1B Sponsorship

• Software Guidance & Assistance, Inc. (SGA, Inc.) has a track record of offering H1B sponsorships, with 9 in 2025, 12 in 2024, 19 in 2023, 25 in 2022, 41 in 2021, 44 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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