Experienced Full Stack Life Sciences Customer Senior Consultant – Digital Sales Enablement and Commercial Technology Expertise

Are you an innovative and results-driven professional with a passion for driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies? Do you have a strong background in the Life Sciences industry and a proven track record of delivering exceptional results in sales and service consulting? If so, we invite you to join blithequark's Digital Customer practice as a Senior Consultant, where you will have the opportunity to work with top clients and contribute to the development of cutting-edge solutions that drive business growth and customer satisfaction.

About blithequark

blithequark is a leading professional services organization that helps clients solve complex challenges and achieve their goals through innovative solutions and expert guidance. Our Digital Customer practice is dedicated to designing and implementing sales and service experiences, capabilities, and architectures that bring customer strategies to life. We are committed to our employees' professional development and personal success, offering an award-winning culture that supports learning opportunities, professional experiences, inclusion, collaboration, and personal well-being.

Work You'll Do

As a Senior Consultant in our Digital Customer practice, you will have the opportunity to work on a wide range of projects, including:

• Helping companies maximize the return on their digital sales enablement and sales operations infrastructure investment
• Working with Sales Leadership to devise sales strategies aimed at improving sales productivity, focused on sales process standardization, digital tool adoption, sales reporting (pipeline, performance)
• Providing best-in-class services for planning, designing, deploying, and supporting digital sales technology tools
• Offering end-to-end solutions, including process analysis and design, requirements planning, business case development, analytics support, and administration support
• Acting in a mentoring capacity to support the career development of other colleagues
• Responsible for business development efforts, including Statements of Work (SOW), proposal development, client presentations, etc.
• Contributing to the internal development of our practice through participation in areas such as business development, training, methodology, and toolkit development, and recruiting

The Team

Our Sales and Service team is dedicated to designing and implementing sales and service experiences, capabilities, and architectures that bring customer strategies to life. We are passionate about driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. Our team is comprised of experienced professionals who are committed to delivering exceptional results and making a positive impact on our clients' businesses.

Professionals Will Serve Our Clients Through the Following Types of Work:

* Customer Operations: modernize, deploy, and operate office capabilities and business processes across sales operations, quote-to-cash, and revenue management teams

• Sales Excellence & Service Excellence: integrate the latest technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service
• Salesforce: unleash the powerful Salesforce platform for our clients to drive the best possible outcomes and redefine engagement

Qualifications

To be successful in this role, you will need to have:

• A Bachelor's Degree or equivalent experience
• 3+ years of relevant consulting or industry experience
• 2+ years of professional experience, including 1-2 years in the Life Sciences industry
• Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
• Limited immigration sponsorship may be available

Preferred Qualifications:

* Demonstrated interest in Life Sciences ecosystem strategic challenges, medical, pharmaceutical, health care delivery or insurance, regulatory, policy issues

• Experience working with Commercial Technology and Commercial Technology vendors across the Sales, Marketing, and Service functions
• Superior critical thinking, analytical, and problem-solving skills, including quantitative, statistical, or medical/pharmacy research interest
• Knowledge of Commercial Life Sciences Platforms: CRM, Marketing/Campaign Management, Omni-Channel Engagement, Contact Center, Lead Management, Post-Sales Support
• Technical experience in one or more of the following: Veeva, IQVIA, Salesforce Health Cloud, Pitcher, Customer Times, MedConnect, Patient Connect

Information for Applicants with a Need for Accommodation

blithequark is committed to providing equal employment opportunities to all qualified applicants, including those with disabilities. If you require accommodation during the application process, please visit our website at insert link for more information.

Compensation and Benefits

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience, and training. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. A reasonable estimate of the current range is $131,175 to $218,625. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

How to Apply

If you are a motivated and results-driven professional with a passion for driving customer transformation, we encourage you to apply for this exciting opportunity. Please visit our website at insert link to submit your application.

Equal Employment Opportunity

blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is inclusive, respectful, and free from discrimination. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status, or any other legally protected basis, in accordance with applicable law. Apply Job! Apply for this job Apply tot his job Apply To this Job