Consultant, Business Consulting

About the position If you're passionate about becoming a Nationwide associate and believe you have the potential to be something great, let's talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. Location: Hybrid in Des Moines, IA; Scottsdale, AZ; or Columbus, OH In-Office Days: Tuesdays and Wednesdays Leader Location: Des Moines, IA Are you passionate about operational excellence and thrive in a collaborative, customer-focused environment? Join our Talent Acquisition Process (TAP) team—an impactful, behind-the-scenes group supporting Culture and Talent Acquisition. We're seeking a proactive problem-solver with strong communication, execution, and collaboration skills, plus a solid grasp of systems, compliance, and process improvement.

Responsibilities

• Support Workday Recruiting by identifying issues, testing solutions, and communicating updates.
• Implement compliance and policy changes in partnership with Legal and HR.
• Manage audit responses.
• Streamline recruiting processes.
• Oversee vendor relationships.
• Provide system/process support.
• Deliver training and lead change management initiatives.
• Partner with senior leaders to transform their businesses through the strategic application of people, processes and technology.
• Participate in the planning process by identifying complexities, dependencies and duplications.
• Demonstrate expertise in leading business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis.
• Consult with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans.
• Serve as process management contributor and consultant between business customers and systems area for development and implementation of business processes and procedures.
• Communicate to customers, management and external sources.
• Identify critical elements of a business process that need to be managed.
• Define criteria of performance success.
• Report performance in a cohesive manner.
• Participate in analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing.
• Conduct and lead training of customers on business, technological, societal and environmental trends.
• Facilitate evaluation and research of new and existing products, procedures and/or workflow needs.
• Evaluate new technological developments and evolving business requirements.
• Develop compelling business cases to accomplish business objectives.
• Identify, assess and mitigate business risks associated with current operating model and/or desired target state operating models.

Requirements

• Proven project management and stakeholder engagement experience.
• Strong communication skills across all levels.
• A customer-first mindset and passion for continuous improvement.
• Resilience, critical thinking, and the ability to work independently.
• Familiarity with process mapping, troubleshooting, and UAT is a plus.
• Experience interpreting and operationalizing legislative helpful.
• Eight plus years of dynamic experience in planning, designing and implementing company-wide business transformation initiatives.
• Extensive experience in functional, process, information and data modeling, data management and warehousing and applications integration.
• In-depth experience with process redesign methods and tools.
• Three years of experience in project management is preferred.
• Demonstrated knowledge of standards, methodologies and frameworks, business process management and technology.
• Sound knowledge of a variety of tools, concepts and techniques.
• Understanding of new technologies and developments in the technology industry.
• Detailed knowledge of the system development life cycle.
• Knowledge of project management concepts and techniques are required.
• Thorough knowledge of facilitation, performance management, organizational design and managing organization change.

Nice-to-haves

• Workday experience helpful.

Benefits

• Medical/dental/vision insurance.
• Life insurance.
• Short and long term disability coverage.
• Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date.
• Nine paid holidays.
• 8 hours of Lifetime paid time off.
• 8 hours of Unity Day paid time off.
• 401(k) with company match.
• Company-paid pension plan.
• Business casual attire.

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