Email Operations, Assistant Manager (West Coast Remote Eligible) in Portland, OR

Email Operations, Assistant Manager (West Coast Remote Eligible) - Hanna Andersson - Portland, OR - work from home job Company: Hanna Andersson Job description: We are the champions of childhood Hanna Andersson is a Portland, Oregon-based premier kids and baby clothing brand. Our clothes are made to play, made to last, and designed to let kids be kids. We have core commitments to design, quality, and sustainability, and we believe in helping families create meaningful everyday moments. These principles guide the Hanna Way, and lead to an experience authentically different from other children’s brands. We cultivate our unique brand by hiring team members who believe in these values, own a customer service mindset, and who are innovative, results-oriented, and comfortable working in a collaborative and growth-driven work environment. We all share in our brand’s success, and we actively encourage our team members to maintain a healthy balance in their daily lives. How you'll play: The Email Operations, Assistant Manager is responsible for coordinating and executing the deployment of Hanna’s retention programs, such as email and SMS. This position will support strategy and manage all aspects of email marketing campaigns. The ideal candidate is detail-oriented, flexible and adaptable to change, has a passion for problem-solving with an ever-curious mindset, and is able to work quickly and hit deadlines. As a key collaborator, you are comfortable with working cross-functionally with a variety of different teams.

• Support strategy and oversee all aspects of email marketing campaigns including email development and campaign execution, and post campaign analysis.
• Coordinate pre-production, campaign set up, and audience set up between email strategy and email production teams
• QA all emails, ensuring correct creative, linking, and tracking
• Execute deployment of email campaigns and automations
• Monitor email list health and instill best practices for list hygiene
• Contribute to optimizing cross-functional processes between the retention team and stakeholders across the business
• Analyze and identify opportunities to optimize programs and support the business’s KPIs
• Collaborate and manage the testing infrastructure to support the retention team’s quarterly testing roadmap
• Monitor email deliverability and work with IS teams and deliverability partners to resolve issues quickly
• Work cross-functionally with Creative, Customer Service, Development, Site, and Analytics teams for testing and execution of campaigns.

How Hanna supports a happy, meaningful life: Hanna Andersson believes that health and well-being should be shared by everyone. Thus, we offer the following benefits and perks for our team members:

• Medical/dental/vision with HSA & Healthcare FSA
• Time off policy of 120 hours, 4 days of paid time off for volunteering, and 9 regular paid holidays plus 3 floating holidays
• A role that offers a flexible work environment with remote and in-office options
• Wellness program
• 401(k) with employer match
• Paid parental leave
• Short/long term disability
• Generous Merchandise discount

This position has an annual base salary range of $74,000-$82,000. This listed base salary range is a good faith representation of the base salary range for this position. However, location, unique skills and/or exceptional experience may result in an offer outside of the stated range. What you'll bring:

• Ability to work effectively in a fast-paced, ever-changing environment
• Exceptional attention to detail, time management skills, and the ability to prioritize projects effectively to meet deadlines
• Ability to champion ideas and execute in an expedited timeframe
• Prior experience working with an email service provider preferred
• SMS experience a plus
• Familiarity with CDPs or other segmentation tools is a plus
• Proficiency in HTML & CSS preferred
• 2 years of relevant experience, preferably within an eCommerce environment
• A problem-solving mindset with the ability to think strategically and execute methodically
• Strong verbal and written communications skills
• Understanding of current trends and strategies in omni-channel marketing
• Understanding of email best practices, as well as fa strong knowledge of CAN-SPAM, CCPA, and GDPR
• Familiarity with analytical tools
• Preference will be given to those with strong analytic and quantitative skills who are able to interpret KPIs and make program recommendations.

Hanna Talent Cultivation Standards: With a rise in cyber-criminal activity, please note Hanna will never:

• Ask for any sensitive personal information via email, text, or other forms of instant messaging
• Interview you via email and/or send you a list of questions in lieu of an interview
• Extend an offer without speaking to you via phone or video call
• Ask for bank account or financial information during the recruiting process

Legitimate email communication will only be done to and from @hannaandersson.com email addresses. Please examine messages carefully to ensure this is the domain you are receiving messages from, as cybercriminals may also utilize domains that look similar but may have one letter off (such as @hannaander$son.com). Hanna Andersson provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. As an Equal Opportunity Employer, Hanna Andersson prohibits discrimination, harassment, and retaliation of any kind. Hanna Andersson encourages applicants of all ages. Expected salary: $74000 - 82000 per year Location: Portland, OR Job date: Thu, 21 Sep 2023 07:23:53 GMT Apply for the job now! Apply tot his job Apply To this Job