[Remote] Head of Trade Operations at Domain Money (Remote)

Note: The job is a remote job and is open to candidates in USA. Domain Money is a technology-driven financial services company specializing in flat fee financial planning and investment management. The Head of Trade Operations will be responsible for building and managing the investment management operations, ensuring accurate account onboarding, portfolio construction, and compliance with trading regulations.

Responsibilities

• Set up, configure, and continuously optimize our firm’s workflows on the Altruist custodian platform.
• Own the end-to-end account lifecycle: new account opening, transfers (ACATs), funding, beneficiary updates, and account maintenance.
• Ensure all client accounts are opened and maintained accurately, with clean data and correct registrations, permissions, and settings.
• Coordinate with advisors, client service, and Altruist support to resolve account issues quickly.
• Implement and maintain model portfolios and customized strategies within Altruist, including direct indexing configurations.
• Translate investment recommendations and IPS guidelines into precise trading instructions and account settings.
• Monitor drift vs. target allocation and execute rebalancing trades to keep portfolios aligned with strategic and tactical models.
• Handle cash management (deploying cash, raising cash for withdrawals, managing residuals and dividends).
• Configure and maintain direct indexing portfolios, including security lists, tax constraints, and customization rules.
• Design and operate tax-loss harvesting workflows:
• Identify harvesting opportunities at the account and household level.
• Execute coordinated tax-loss harvesting trades while respecting wash-sale rules and client-specific constraints.
• Track harvested losses and communicate results to advisors/planning team as needed.
• Partner with advisors and planning to integrate tax-aware trading with each client’s broader financial plan.
• Execute and oversee daily trading: allocations, rebalances, cash raises, model changes, and corporate actions.
• Reconcile positions, trades, and cash between Altruist and our portfolio/accounting systems; research and resolve breaks.
• Maintain strong operational controls and documented procedures to minimize errors and operational risk.
• Build and monitor dashboards/alerts for exceptions: failed trades, unsettled cash, rejected ACATs, missing cost basis, etc.
• Stand up repeatable, scalable processes for all investment operations workflows on Altruist.
• Document SOPs, runbooks, and checklists for core tasks (onboarding, trading, rebalancing, tax-loss harvesting, reconciliations).
• Identify bottlenecks and manual steps; propose and implement automation or tooling to improve speed, accuracy, and client experience.
• Partner with Product/Engineering (if applicable) to integrate internal systems with Altruist via APIs or data feeds.
• Ensure all trading and account changes are executed in line with firm policies, client agreements, and regulatory requirements.
• Support compliance with trade surveillance, best-execution, and books-and-records obligations as they relate to trading and operations.
• Assist in preparing operational and performance reports for internal stakeholders and clients.

Skills

• 4–7+ years of experience in RIA operations, trading, or portfolio administration, ideally within a multi-custodial or modern custodian environment.
• Hands-on experience with a custodian platform (Altruist experience strongly preferred; Schwab/Fidelity/Pershing/Betterment/other neo-custodians a plus).
• Strong understanding of model portfolio implementation and rebalancing.
• Strong understanding of direct indexing concepts and workflows.
• Strong understanding of tax-aware trading and tax-loss harvesting at the account and/or household level.
• High attention to detail and a strong control mindset; comfortable owning critical operational processes.
• Ability to translate advisor and client needs into precise operational steps on the custodian platform.
• Proficiency with Excel/Sheets and comfort working with data exports, reports, and basic analytics.
• Clear, concise communication skills and the ability to collaborate effectively with advisors, client service, and external partners.
• BS or BA in Finance, Accounting, or other related major preferred
• Experience using financial services technology
• An interest in the tech industry and/or experience with start-ups

Benefits

• Health
• 401(k)
• PTO
• CE reimbursement
• Licensing fees

Company Overview

• A seamless and secure platform to invest in both stocks and cryptocurrencies. It was founded in 2021, and is headquartered in New York, New York, USA, with a workforce of 11-50 employees. Its website is https://domainmoney.com/.

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