Chief Operation Officer

GR8 Tech is a leading B2B provider of iGaming solutions that empowers operators to grow, lead, and win. We deliver high-impact, full-cycle tech solutions designed to scale. From seamless integration and expert consulting to long-term operational support, our platform powers millions of active players and drives real business growth. It’s more than just a product — it’s the iGaming Platform for Champions, built for those who play to lead. We know the game and how to take it to the next level. With 1000+ talented professionals on board, we don't just build tech — we build success stories for iGaming operators all over the world. Our ambition drives us, our people make it real. Join us and be part of building champion-level success! What You’ll Be Driving:

• Developing and implementing business operations strategies aligned with company goals;
• Translating the CEO’s and the board vision into executable plans;
• Driving operational excellence culturally and technologically;
• Overseeing global reliability and incident response process;
• Designing and managing company-wide releases (ensuring quality, transparency, and communication);
• Designing and improving internal corporate processes, systems, SDLC, and workflows;
• Eliminating inefficiencies and ensuring productivity across departments;
• Ensuring coordination between departments for smooth operations;
• Improving cross-department communication through various events;
• Managing indirectly and building rapport with other departments;
• Implementing metrics framework;
• Tracking and analyzing KPIs, budgets, and operational metrics;
• Identifying areas for improvement and resolving operational bottlenecks quickly;
• Ensuring operational compliance with laws, regulations, and internal policies;
• Managing operational risks and implementing safeguards;
• Collaborating with the CFO on budgeting, cost control, and financial planning from an operational perspective.

What Makes You a GR8 Fit:

• 10+ years experience in managing and directing a team required;
• 7+ years of senior-level operational leadership experience, preferably as COO or equivalent;
• 2+ years in managing software development teams;
• Proven experience in optimizing internal processes and implementing operational best practices;
• Demonstrated success in scaling operations, optimizing departmental structures, and implementing accountability systems across teams;
• Excellent organizational and prioritization skills, with the capability to manage multiple high-priority initiatives simultaneously;
• Strong emotional intelligence, capable of building trust, credibility, and positive working relationships across all levels of the organization;
• A passion for continuous improvement, accountability, data-driven decision-making, and operational excellence.

Desirable Skills and Personal Features:

• Prior experience in the iGaming industry is a plus;
• Prior experience in high-risk sectors is a plus.

Why You’ll Love Working Here:

Benefits

Cafeteria An annual fixed budget that you can use based on your needs and lifestyle. You decide how to allocate it:

• Sports – gym, yoga, or any activity to keep you active;
• Medical – insurance and wellness services;
• Mental health– therapy or coaching support;
• Home office – ergonomic furniture, gadgets, and tools;
• Languages – courses to improve or learn new skills.

Work-life

• Parental support with paid maternity/paternity leave and monthly childcare allowance;
• 20+ vacation days, unlimited sick leave, and emergency time off;
• Remote-first setup with full tech support and coworking compensation;
• Regular team events – online, offline, and offsite;
• Learning culture with internal courses, career development programs, and real growth opportunities.

Our Culture & Core Values GR8 Tech culture is how we win. Behind every bold idea and breakthrough is a foundation of trust, ownership, and a growth mindset. We move fast, stay curious, and always keep it real, with open feedback, room to experiment, and a team that’s got your back.

• FUELLED BY TRUST: we’re open, honest, and have each other’s backs;
• OWN YOUR GAME: we take initiative and own what we do;
• ACCELER8: we move fast, focus smart, and keep it simple;
• CHALLENGE ACCEPTED: we grow through challenges and stay curious;
• BULLETPROOF: we’re resilient, ready, and always have a plan.

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