Sr. Dir., Social Impact & Sustainability

About the position We're looking for a Senior Director, Social Impact & Sustainability to lead the team that oversees strategic initiatives creating positive social and environmental impact through external partnerships and internal collaboration. This leader will drive programs that empower and support global communities to participate in the digital economy, inspire employees and customers, and build meaningful community engagement. With a focus on world-class employee engagement, customer engagement, and sustainability efforts, this role will also help protect and enhance PayPal's reputation as a purpose-driven company. By aligning impact efforts with our business strategy, this leader will play a key role in advancing PayPal's long-term success and commitment to responsible, inclusive growth. This individual will be a member of the Corporate Affairs Leadership Team and will report directly to the Chief Corporate Affairs & Communications Officer.

Responsibilities

• Drive PayPal's leadership in small business empowerment and inclusive economic growth through strategic social and environmental initiatives.
• Empower the team to deliver against PayPal's impact strategy.
• Oversee enterprise-wide Charitable Contributions Policy and all charitable giving from the company and develop grant activations/announcement strategies for priority initiatives.
• Develop community impact programming to help address systemic barriers to growth aligned to our business strategy.
• Modernize data collection and analytics capabilities to enhance reporting and allow us to better measure the impact of our giving.
• Oversee and execute disaster relief playbook as needed.
• Oversee governance structure for management of social and environmental risks and opportunities, including related enterprise-wide policies and public commitments.
• Oversee corporate sustainability reporting, including global regulatory requirements, annual publication of the Global Impact Report, and impact storytelling throughout the year.
• Oversee relationships with PayPal strategic partnerships, including World Economic Forum, the Aspen Institute, Global Citizen, and more.
• Represent PayPal in global external forums, media engagements, and industry collaborations to advance corporate social impact and sustainability leadership.
• Drive execution against our climate goals and commitments.
• Guide integration of sustainability and social impact priorities into core business operations, product strategy, rapid response, employee engagement, and customer engagement.
• Oversee measurement and reporting of impact initiatives, ensuring alignment with business objectives and stakeholder expectations.
• Oversee end-to-end team operations and budgets to ensure delivery against social impact and sustainability annual goals.
• Serve as a senior advisor to executive leadership on emerging sustainability and impact trends, rapid response crisis management, risks, and opportunities.
• Foster an inclusive and high-performing team culture, ensuring team members feel empowered and supported in their professional growth.
• Lead by demonstrating strong listening and adaptability skills to navigate complex stakeholder dynamics and inspire cross-functional collaboration.

Requirements

• 15+ year's experience in Social Impact and Sustainability progressing with responsibility and leadership.
• Experience overseeing large philanthropy projects and grant portfolios and familiarity with donor-advised funds.
• Deep relationships with major non-profit organizations and leaders is preferred.
• Demonstrated experience building and scaling global employee engagement programs, including but not limited to employee volunteerism, skills-based pro bono, and employee resource groups.
• Familiarity with ESG/corporate sustainability regulatory landscape in the U.S. and internationally.
• Expertise in climate risk management, sustainable finance, and net zero strategy development.
• Knowledge of ESG/corporate sustainability standards, frameworks, and ratings including GHG Protocol, CDP, SASB/ISSB, GRI, DJSI.
• Demonstrated success in securing executive buy-in for corporate responsibility strategies and integrating impact into core business priorities.
• Experience leading through influence across a highly matrixed and fast-paced environment.
• Passion for small business empowerment and track record of working with small businesses and entrepreneurs in the US and/or globally is strongly preferred.
• Proven track record managing and developing high-performing, diverse teams in a global Fortune 500 corporate environment.
• Strong executive presence with leaders and employee communities across multiple geographies and cultures globally.
• Exceptional emotional intelligence, with the ability to build trust, foster meaningful relationships, and navigate ambiguity with internal and external stakeholders.
• Strong change management skills, with the ability to guide teams through evolving corporate priorities and external challenges while maintaining engagement, motivation, and alignment with strategic goals.
• Strong stakeholder management skills, including experience engaging with policymakers, investors, employees, customers, and non-profit organizations.
• Passion for PayPal's mission, strong understanding of our products and services and the role PayPal occupies in the ecosystem.
• Experience working in technology or financial services is preferred.
• Experience working as a corporate affairs leader within a global organization.
• Ability to help team synthesize complex sustainability and social impact issues into compelling narratives for internal and external audiences.

Benefits

• Flexible work environment
• Employee shares options
• Health and life insurance

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