Sr. Analyst, Professional Services Pricing Strategy - Global

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce’s Professional Services Pricing Strategy team is responsible for defining the global monetization strategy for services, ensuring our pricing models, cost frameworks, and SKU architecture enable profitable growth and compliance. We partner with the Business, Finance, Revenue Recognition, Legal, Policy, and Operations teams to design and implement pricing structures that align with financial and organizational goals. We are seeking an Pricing Strategy Analyst / Sr. Analyst to contribute to the development of services pricing strategy. This role involves building cost models, conducting structured analyses, and supporting the design of monetization approaches that balance financial performance, compliance, and scalability. The ideal candidate is highly analytical, detail-oriented, and comfortable translating strategy into execution by developing frameworks, models, and leadership-facing recommendations.

Responsibilities

• Conduct scenario analyses to stress-test pricing strategies across regions, offers, and delivery models, evaluating operational and financial impacts.
• Build and maintain cost models to assess margin performance, cost recovery, and investment trade-offs.
• Partner with Finance to ensure monetization strategies align with organizational financial objectives and P&L requirements.
• Collaborate with Revenue Recognition and Legal to ensure Professional Services SKUs are designed for compliance with accounting and contractual requirements.
• Contribute to defining pricing metrics and governance rules (e.g., discount thresholds, margin KPIs) that guide execution across services.
• Ensure pricing strategy is accurately reflected in policies, approval processes, and pricing controls.
• Partner with Operations and Systems teams to align on requirements and validate enhancements needed to implement pricing models.
• Prepare clear, data-driven materials and frameworks that support leadership decision-making.

Required Qualifications

• Analyst: 3-4 years of experience in pricing, finance, or strategy roles.
• Sr. Analyst: 5-6 years of experience with demonstrated ability to lead analyses and contribute to strategy development.
• Strong financial understanding and ability to connect P&L mechanics to pricing impacts.
• Experience conducting structured problem-solving and scenario-based analysis.
• Familiarity with revenue recognition principles and services accounting.
• Advanced Excel/Google Sheets proficiency; ability to build models and frameworks from scratch.
• High attention to detail, with strong ability to synthesize findings into recommendations.
• Bachelor’s degree in Finance, Accounting, Economics, Business, or related field
• Bilingual level of english

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Apply tot his job Apply To this Job