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SVP, Chief AI Officer

100% Remote Full-time Open now

Office of AI Leadership

  • Define and execute enterprise AI strategy across internal productivity tools, customer offerings, and managed services
  • Operate the AI platform layer, including model management, tooling, data pipelines, guardrails, and evaluation frameworks
  • Drive organization-wide AI adoption through fluency programs, training, playbooks, and industry-specific solution accelerators
  • Establish comprehensive AI governance covering risk management, compliance, security, safety, and model lifecycle management
  • Own AI cost modeling and unit economics in partnership with Finance and Operations teams
  • Manage GPU and CPU capacity strategy to optimize performance and cost

AI Strategy & Business Impact

  • Own the AI platform roadmap, model portfolio, and evaluation and monitoring approaches
  • Drive AI solution patterns for priority industries and embed AI capabilities into every product and service offering
  • Measure and report AI value creation, including revenue impact, margin improvement, productivity gains, quality enhancements, and risk reduction
  • Lead co-innovation initiatives with key technology partners and AI vendors
  • Coordinate AI go-to-market strategy with Product and Sales organizations

AI Governance & Responsible AI

  • Set comprehensive policies for responsible AI including ethical use, bias mitigation, and fairness
  • Establish data usage policies, privacy protections, and regulatory compliance frameworks
  • Define AI safety standards and incident response protocols
  • Create transparency and explainability requirements for AI systems
  • Monitor and enforce adherence to AI governance policies across the organization

CTO Collaboration & Platform Integration

  • Ensure AI platform standards align with overall technology architecture established by the CTO
  • Obtain joint approval with CTO for AI architectures that impact core platform decisions or risk posture
  • Participate in quarterly technology and AI strategy reviews with integrated roadmaps
  • Co-lead monthly architecture and model governance councils
  • Coordinate on platform reliability, security, and cost optimization initiatives

Key Performance Indicators

  • AI-attributed revenue and pipeline contribution
  • AI-driven productivity improvements and cost savings
  • AI adoption metrics across internal teams and customer base
  • Model quality, performance, and safety scores
  • AI platform reliability and uptime
  • Cost per AI inference or transaction
  • Compliance with AI governance policies and regulations
  • Partner ecosystem engagement and co-innovation outcomes
  • Customer satisfaction with AI-powered solutions

Technical Expertise

  • Deep expertise in AI/ML technologies, large language models, and generative AI
  • Strong understanding of AI platform architecture, MLOps, and model lifecycle management
  • Knowledge of AI safety, bias mitigation, explainability, and responsible AI practices
  • Familiarity with cloud infrastructure, data engineering, and modern software development practices
  • Understanding of AI regulatory landscape and compliance requirements

Leadership Capabilities

  • Strategic thinker who can translate AI capabilities into business value and competitive advantage
  • Exceptional communication skills with the ability to educate and influence at all organizational levels
  • Proven ability to drive adoption and change management across large organizations
  • Experience building and leading multidisciplinary AI teams, including researchers, engineers, and data scientists
  • Track record of partner management and ecosystem development
  • Strong business acumen withan understanding of go-to-market and monetization strategies

Required Qualifications

  • Bachelor’s degree in Computer Science, Engineering, Mathematics, or related technical field required
  • Advanced degree (Master's or PhD) in AI, Machine Learning, Computer Science, or related field strongly preferred
  • MBA or equivalent business education a plus
  • 12+ years of progressive technology and AI leadership experience with at least 5 years in senior executive roles
  • Proven track record building and scaling AI/ML platforms, products, or practices in enterprise environments
  • Experience driving AI strategy that delivers measurable business outcomes and revenue impact
  • History of establishing AI governance frameworks and responsible AI programs
  • Experience managing large-scale AI infrastructure, model operations, and GPU/compute resources

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