Training Specialist- Property Management
Peak Living is currently seeking a qualified Learning & Development Specialist to join our team! Under the direction of the Director of Learning, the L&D Specialist assists in the development, delivery, and administration of company training. At Peak Living, our employees love where they work. We are a full-service real estate management company with communities across the United States. We believe in developing high quality teams and empowering them in their roles to boost team performance. Knowledge / Skills / Ability
- Ability to evaluate and fulfill company training needs based on community performance, attention to detail and dedication to maintain training standards.
- Ability to independently establish priorities, manage time effectively, and fulfill assigned objectives and projects.
- Ability to respond to and resolve unexpected problems and handle priority changes in a fast-moving, fluid environment.
- Skilled in Microsoft Office Suite (Outlook, Excel, Word) and web-based tools
- Good verbal and written communication skills, strong organization skills, and ability to work well with onsite staff, customers, supervisors, corporate office associates and vendors.
- Must be able to effectively communicate, comprehend, speak and read in English. Bi-lingual candidates are encouraged to apply.
- Ability to comprehend legal documents and train on related rent collections and lease management and all areas of multifamily property management.
- Intermediate level math skills necessary to add, subtract, multiply, divide, decimals, fractions, and calculate percentages in order to interpret financial records, budgets, and other fiscal reporting.
- Demonstrated understanding of property management operations.
Preferred Education and Experience
- A minimum of three (3) years multifamily experience, with a minimum of one (1) year in training.
- Familiar with Federal, State and/or local Fair Housing laws.
- College degree preferred. Professional designation (ARM, CAPS, CPM, etc.) is helpful but not required.
Responsibilities
- Design, plan, conduct and implement portfolio-wide training programs, policies and procedures.
- Perform administrative tasks
- Create and distribute training schedule, and establish priorities tied to strategic organizational needs and plans for the defined area.
- Conduct regular needs analyses based on various evaluation techniques such as shopping evaluation, internal needs assessments and the like, to determine training needs and priorities.
- Develop methods to transfer information and techniques from the training sessions to actual on-the-job performance.
- Design, implement, update and evaluate training programs and events.
- Organize, coordinate and ensure employee participation in area specific training sessions.
- Offer and coordinate customized training as requested by upper level management.
- Establish and monitor standards and control systems for implementing and evaluating training programs.
- Maintain training resource files and participant attendance records.
- Coordinate and implement transitional training for property takeovers and other training needs associated with the acquisition of properties.
- Serve as an ambassador and role model of the company (you're always in the spotlight)!
- Implement or direct implementation of all policies and procedures as outlined in the procedures manual.
- Remain informed of trends in the apartment industry and in the training and development fields.
- Perform and/or assist with special projects as needed by upper level management.
Peak Living offers a competitive compensation package including quarterly bonuses, health, vision, dental and life insurance. Apply tot his job Apply To this Job