Experienced Customer Service Representative – U-Haul Equipment and Rental Support

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are the same? If so, we invite you to join the blithequark team as a Customer Service Representative, where you'll play a vital role in ensuring our customers receive the highest level of service and support.

About blithequark

At blithequark, we're more than just a company – we're a community of individuals who share a common goal: to make a difference in the lives of our customers. With a rich history of innovation and a commitment to excellence, we've become a leader in the industry. Our motto, "Hire Fast, Pay Fast," reflects our dedication to providing opportunities for growth and financial stability. As a Customer Service Representative, you'll be part of a dynamic team that's passionate about delivering exceptional service and support.

Job Summary

As a Customer Service Representative, you'll be the face of blithequark's exceptional service, working closely with customers to ensure they receive the help they need on their journeys. Your responsibilities will include:

• Assisting customers inside and outside a blithequark center with U-Haul products and services
• Using smartphone-based U-Scan technology to manage rentals and inventory
• Moving and hooking up U-Haul trucks and trailers
• Cleaning and inspecting equipment on the lot, including checking fluid levels
• Answering questions and educating customers regarding products and services
• Preparing rental invoices and accepting equipment returned from rental
• Installing hitches and trailer wiring
• Filling propane (certification offered through blithequark upon employment)
• Driving a forklift (certification offered through blithequark upon employment)
• Participating in ongoing continuous blithequark education through U-Haul University

Minimum Qualifications

* Valid driver's license and ability to maintain a good driving record

• High school diploma or equivalent

Work Environment

The work involves moderate risks or discomforts that require special safety precautions, such as working around moving parts or machines, fumes, or irritant chemicals. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.

Physical Demands

The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, positioning yourself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

Benefits and Perks

As a blithequark team member, you'll enjoy a range of benefits and perks, including:

• Career stability and opportunities for advancement
• On-the-job education and training
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance and prescription plans (if eligible)
• Paid holidays, vacation, and sick days (if eligible)
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental and Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey's SmartDollar Program

Why Join blithequark?

At blithequark, we're committed to creating a culture of health and wellness. We offer a range of benefits and perks that support your physical, emotional, and financial well-being. As a team member, you'll have the opportunity to grow and develop your skills, work with a dynamic and supportive team, and make a real difference in the lives of our customers.

How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we invite you to apply for this exciting opportunity. Please visit our website to learn more about our application process and to submit your application.

Equal Opportunity Employer

blithequark is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive and supportive work environment. If you require accommodations during the application process, please let us know and we'll be happy to assist you.

Apply Now!

Don't miss this opportunity to join the blithequark team and start your career as a Customer Service Representative. Apply now and take the first step towards a rewarding and challenging role that will help you grow and develop your skills. Apply for this job