Experienced Part-Time Bookkeeper & Customer Correspondence Specialist – US Workday Time Zone

Are you a detail-oriented bookkeeping professional with excellent communication skills and a passion for delivering exceptional customer service? Do you have experience with QuickBooks Online and a strong understanding of bookkeeping principles? If so, we invite you to join our dynamic team at blithequark as a Part-Time Bookkeeper & Customer Correspondence Specialist.

About blithequark

blithequark is a forward-thinking organization dedicated to providing innovative solutions to our clients. We pride ourselves on our commitment to excellence, our passion for learning, and our dedication to fostering a positive and inclusive work environment. As a Part-Time Bookkeeper & Customer Correspondence Specialist, you will play a vital role in supporting our team's efforts to deliver exceptional results and exceed our clients' expectations.

Key Responsibilities

As a Part-Time Bookkeeper & Customer Correspondence Specialist at blithequark, your primary responsibilities will include:

• Bookkeeping & Accounting: Accurately record payments in QuickBooks Online, ensuring timely and accurate financial data entry.
• Customer Correspondence: Respond to customer inquiries in a professional and courteous manner, providing clear and concise information to resolve any issues or concerns.
• Reminders & Follow-ups: Send out reminders to customers who have outstanding payments, escalating the matter to the next level if necessary.
• Software License Management: Lock software licenses for customers who have outstanding payments, ensuring compliance with our payment terms and conditions.

Initial Training & Onboarding

We will require you to dedicate some additional time for training and onboarding, which will be scheduled during your initial period with us. This will ensure that you are fully familiar with our systems, processes, and procedures.

Transaction Volume & Workload

With approximately 300 transactions per month, this part-time role is ideal for someone who wants to contribute to a dynamic team without the demands of a full-time schedule. You will have the flexibility to work 2-3 hours a day, Monday to Friday, within the US workday time zone.

Essential Qualifications

To be successful in this role, you will need:

• Bookkeeping Experience: A minimum of 2 years of bookkeeping experience, with a strong understanding of bookkeeping principles and practices.
• QuickBooks Online: Proficiency in QuickBooks Online, with experience in recording payments, managing customer accounts, and generating financial reports.
• Customer Service: Excellent communication and customer service skills, with the ability to respond to customer inquiries in a professional and courteous manner.
• Time Management: Strong time management skills, with the ability to prioritize tasks and meet deadlines.
• Language Skills: Fluency in English, with excellent written and verbal communication skills.

Preferred Qualifications

While not essential, the following qualifications would be beneficial:

• Certifications: Certified Bookkeeper (CB) or Certified Public Bookkeeper (CPB) certification.
• Accounting Software: Experience with other accounting software, such as Xero or Sage.
• Industry Knowledge: Knowledge of the industry or sector in which we operate.

Skills & Competencies

To succeed in this role, you will need to possess the following skills and competencies:

• Attention to Detail: A high level of attention to detail, with the ability to accurately record payments and manage customer accounts.
• Organizational Skills: Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to respond to customer inquiries and escalate issues as necessary.
• Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze issues and provide effective solutions.
• Adaptability: The ability to adapt to changing priorities and deadlines, with a flexible and proactive approach to work.

Career Growth Opportunities & Learning Benefits

As a Part-Time Bookkeeper & Customer Correspondence Specialist at blithequark, you will have the opportunity to:

• Develop Your Skills: Develop your bookkeeping and customer service skills, with access to training and development programs.
• Grow Your Career: Grow your career with blithequark, with opportunities for advancement and professional development.
• Work-Life Balance: Enjoy a healthy work-life balance, with flexible working hours and a supportive work environment.

Work Environment & Company Culture

At blithequark, we pride ourselves on our positive and inclusive work environment.

We offer

• Flexible Working Hours: Flexible working hours, with the ability to work from home or in our office.
• Collaborative Team: A collaborative and supportive team environment, with opportunities to work with experienced professionals.
• Professional Development: Access to training and development programs, with opportunities for career growth and advancement.

Compensation, Perks, & Benefits

As a Part-Time Bookkeeper & Customer Correspondence Specialist at blithequark, you will receive:

• Competitive Pay: Competitive pay rates, with opportunities for bonuses and incentives.
• Flexible Benefits: Flexible benefits, including health insurance, retirement plans, and paid time off.
• Professional Development: Access to training and development programs, with opportunities for career growth and advancement.

Conclusion

If you are a motivated and detail-oriented bookkeeping professional with excellent communication skills and a passion for delivering exceptional customer service, we invite you to apply for the Part-Time Bookkeeper & Customer Correspondence Specialist role at blithequark. Join our dynamic team and contribute to our mission of delivering innovative solutions to our clients. Apply now and take the first step towards a rewarding and challenging career with blithequark. Apply for this job