Entry Level Customer Training Specialist – Traveling at blithequark
Are you a highly motivated and charismatic individual with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy the thrill of traveling to new destinations? If so, we invite you to join blithequark as an Entry Level Customer Training Specialist – Traveling. In this dynamic role, you will play a critical part in connecting our customers to our cutting-edge software solutions, providing top-notch training and support throughout the onboarding process.
About blithequark
blithequark is a leading provider of innovative software solutions for the automotive industry. Our mission is to empower dealerships with the tools and expertise they need to succeed in today's competitive market. With a strong commitment to customer satisfaction and employee development, we strive to create a work environment that is both challenging and rewarding.
Job Summary
As an Entry Level Customer Training Specialist – Traveling at blithequark, you will embark on a high-travel position that requires up to 5 nights of overnight hotel stays per week. You will travel both individually and with a team to install and convert our software for customers, meeting with dealership management to understand their unique needs and requirements. Based on these insights, you will customize the system and train key dealership personnel on how to use the solution. When not on the road, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. To ensure your success in this role, we will provide you with a company cell phone and laptop computer.
Key Responsibilities
* Travel up to 5 nights per week, with overnight hotel stays, to install and convert our software for customers
- Meet with dealership management to understand their needs and requirements
- Customize the system based on customer needs and train key dealership personnel on how to use the solution
- Support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office
- Collaborate with a team to achieve sales and customer satisfaction goals
- Develop and maintain strong relationships with customers and dealership personnel
Requirements
* Bachelor's degree or equivalent experience
- Outgoing, friendly personality with excellent presentation and communication skills
- Strong written and verbal communication skills
- Reliable transportation and a valid driver's license with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
- Reliable home internet with sufficient bandwidth for video conferencing
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving and analytical skills
Training and Development
At blithequark, we invest in our employees' growth and development. Our comprehensive training program includes:
- Department observations to familiarize you with our operations and culture
- Classroom instruction on product training and automotive dealership operations
- On-the-job training with a mentor to ensure a smooth transition into the role
- Opportunities to see our solutions in action by visiting car dealerships that already utilize our solutions on a daily basis
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. Our comprehensive benefits package includes:
- Medical, dental, vision, life insurance, and health savings account
- 401(k) with up to 6% matching
- Paid vacation, sick days, and holidays
- A non-smoking environment that promotes a healthy lifestyle
- Equal opportunity employer
Compensation and Benefits
* Salary: $50,000.00 - $55,000.00 per year
- 401(k) with up to 6% matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Environment and Culture
As a blithequark employee, you will be part of a dynamic and supportive team that is passionate about delivering exceptional customer experiences. Our work environment is fast-paced and challenging, but we also prioritize work-life balance and employee well-being. We offer a range of benefits and perks to support your physical and mental health, including a non-smoking environment and a comprehensive benefits package.
How to Apply
If you are a motivated and charismatic individual with a passion for delivering exceptional customer experiences, we invite you to apply for the Entry Level Customer Training Specialist – Traveling role at blithequark. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job