Experienced Customer Service Lead – Part-Time Retail Store Management
Are you a natural leader with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and have a knack for inspiring and motivating others to provide top-notch service? If so, we invite you to join the dynamic team at blithequark as a Part-Time Customer Service Lead!
About blithequark
blithequark is a rapidly growing retail brand that's all about creating a positive impact on the lives of our customers, colleagues, and the communities we serve. We're committed to fostering a culture of inclusivity, diversity, and growth, where our associates can thrive and reach their full potential. As a Part-Time Customer Service Lead, you'll be an integral part of our team, working closely with our Assistant Store Manager and Customer Service Supervisor to drive customer satisfaction and loyalty.
Key Responsibilities
As a Part-Time Customer Service Lead, you'll be responsible for leading day-to-day customer service initiatives, inspiring and motivating our associates to provide exceptional, friendly, and professional service at all times. Your key responsibilities will include:
- Modeling company core values and Our blithequark philosophy: You'll embody our company's values and philosophy, setting the tone for a positive and customer-centric work environment.
- Driving improvement of friendliness, speed of checkout, and customer feedback surveys: You'll maintain a customer-first focus, delivering a consistently great experience to all our customers with a high level of professionalism.
- Maintaining a neat and orderly front end area: You'll troubleshoot issues with registers and transactions, ensuring a seamless shopping experience for our customers.
- Coordinating meal and break periods and monitoring schedule adherence: You'll ensure our team is well-rested and ready to provide exceptional service to our customers.
Requirements
To be successful in this role, you'll need to be able to work a flexible schedule, including early mornings, nights, weekends, and holidays as required. You'll also need to be physically able to lift and move boxes weighing 40 lbs. or more, as well as stand and walk for extended periods of time.
What We Offer
As a Part-Time Customer Service Lead at blithequark, you'll enjoy a competitive wage, flexible hours, and an associate discount. You may also be eligible for our benefits package, which includes medical coverage and a 401(k) plan, as well as paid time off, holidays, and sick time in accordance with applicable law. We're committed to providing a variety of training and development opportunities, so you can grow with us and reach your full potential.
Our Culture
Our store teams work hard and have fun together! We're a dynamic and supportive team that's passionate about making a difference in the lives of our customers, colleagues, and the communities where we live and work. If you're looking for a fun and rewarding work environment, where you can make a real impact, then we want to hear from you!
How to Apply
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, then we invite you to apply for this exciting opportunity. Please click on the link below to submit your application: Apply Job!
Equal Opportunity Employer
blithequark is an equal opportunity employer committed to workplace diversity. We welcome applications from diverse candidates who share our values and are passionate about delivering exceptional customer experiences.
Base Pay:
$12 per hour - $12 per hour
Location:
01124 - Grand Prairie
Posting Number:
P1-1076671-1
Address:
3166 S Highway 161
Zip Code:
75052
Position Type:
Regular Part-Time
Career Site Category:
Store Associate
Position Category:
Retail Store
Base Pay:
$12 - $12 per hour Apply for this job